Retail is undergoing a technological revolution with AI, VR, robots and blockchain being trialled and tested throughout the industry. But retailers are increasingly revisiting old-school shopkeeping tactics to win customers and increase sales. Retail Week looks at seven ways that retailers are going back to the future.
Retail has changed dramatically over the last century with the rise of bigger stores and even bigger shopping centres and the introduction of the goliath that is online shopping. As consumers expect faster, better, more efficient service at the click of a button, the introduction of anything tech-related is a must.
However, as shoppers battle a minefield of choice, retailers are now starting to look to the past for old ideas and concepts to offer its future customers a new kind of retail experience, boost sales and drive footfall.
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