StorefrontBacktalk
AnalysisAnalysis: Why Starbucks is so far ahead on mobile payment
Starbucks revealed just how far it is ahead of everyone else in mobile payments last week, and the answer should be both terrifying and heartening for other retailers.
AnalysisHow Best Buy is targeting shoppers’ smartphones with in-store offers
Last week, Best Buy described a trial it’s doing with eBay’s barcode scanning app for the iPhone, RedLaser.
AnalysisAnalysis: Why are mobile conversion rates so low?
Mobile conversion rates can be much lower than websites, so why aren’t shoppers buying on their phones?
AnalysisAnalysis: Ikea removes US self-checkout tills for being too slow
The IKEA Group’s U.S. operations have become the latest chain opting to rip out self-checkout point of sale, concluding that the systems simply required too much oversight and staff time.
AnalysisAnalysis: Are PIN pads insecure by design?
Verifone, the manufacturer of most of the UK’s PIN card reader terminals, recently acknowledged that a researcher at the Black Hat security conference had managed to hack one of its readers. So is it time to rethink how POS devices can be maintained, managed and upgraded?
AnalysisTechnology: Retailers must share innovation with customers
Walgreens this week announced that it has become the first national retailer to maps its stores in a mobile app. That would certainly be good, were it not for the fact that it’s unlikely many of Walgreens’ customers will ever know about this.
AnalysisAnalysis: Tesco's growing use of customer data
Tesco is taking e-commerce customisation one huge step further than anyone else, displaying higher priced items only for customers it believes can afford them.
AnalysisAnalysis: How mobile point of sale can cut queues
The idea of using mobile point of sale devices to reduce queues is not a new concept, but the belief has always—logically enough—been that the line will accelerate solely based on how many shoppers can be checked out with the mobile units.
AnalysisAnalysis: The new rules for retail websites
The old rules for speeding up ecommerce websites are toast. That’s the clear conclusion to draw from a recent Pingdom study comparing performance of the top 100 ecommerce sites—including dozens of big retailers’ sites.
AnalysisAnalysis: Why Walmart shoppers are scared of spending online
Walmart’s Pay With Cash scheme allows shoppers to order online and pay with cash in store. But when paying for their goods, 40% of them chose to use other forms of payment - Retail Week’s content partner StorefrontBacktalk asks why.
AnalysisAnalysis: Lessons from the US on PayPal's retail roll-out
As Aurora Fashions becomes the first UK retailer to roll out PayPal in store, Retail Week’s content partner StorefrontBacktalk looks at the payment provider’s strategy in the US.