All Retail Week articles in September 30 2011 – Page 3
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OpinionNew skills will cause a shift in power
We know that the retail industry is changing at a pace the like of which has never been seen before.
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OpinionRetail surgery: What is the value of a chief operating officer?
Why should retailers hire a chief operating officer, and what value do they provide?
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GalleryIn pictures: John Lewis, Westfield Stratford City
The new John Lewis at Westfield Stratford City is the largest store in the development and the retailer’s first new store in the capital for 20 years. John Ryan walks the store with Kim Morris, head of retail design
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OpinionRetail surgery: How can I meet my health and safety obligations when using contractors?
When using contractors, how can I ensure that I satisfy my health and safety obligations to prevent prosecution by the Health and Safety Executive?
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NewsLeighton: ‘Cut VAT now’
Former Asda boss Allan Leighton has called on the Government to reverse the VAT rise to stimulate activity in the economy.
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OpinionDealing with uncertainty
It’s been a long, not very hot summer that has seen retailers come (mainly from overseas) and go (mainly among the native big-ticket operators).
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OpinionDesigner service
Designers create interiors that make you want to shop. But do they consider the service element in any meaningful way? 20|20’s Jim Thompson comments
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NewsTesco’s Price Drop hits other grocers
Tesco’s share price rose in the week that it launched its Big Price Drop, but the move hit the value of its food retail rivals.
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NewsIn focus: Fat Face
A year ago, the young fashion chain looked burnt out. Now it looks ready to venture overseas
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OpinionFat Face thrives under new management
Little over a year ago, one wondered whether Fat Face, the lifestyle fashion retailer, had run its course.
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AnalysisMarks & Spencer: Finding its way
Marks & Spencer is piloting a new in-store look aimed at improving navigation and making its in-store brands more obvious. John Ryan reports
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AnalysisWhen the going gets tough
In his new book Tough Calls, Allan Leighton examines the difficult job of making the right decisions in difficult times. In this extract from the book, he looks at how retailers responded – and emerged stronger – when the banking crisis struck
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NewsHeadhunter Minogue in new venture
Renowned headhunter Fran Minogue has set up her own executive search business focused on the retail and consumer sectors.
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NewsInflationary pressures hit The Range
Homewares retailer The Range chief executive Chris Dawson has cited “massive inflation” as being a key contributor to stagnant profits at the company last year as the high costs of fuel and other capital expenses frustrated growth.
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AnalysisHow can in store music increase sales?
Forget piped muzak, audio in the retail space can be honed to reflect the brand, enhance the customer experience and reinforce consumer aspirations, promoting higher sales – so long as it’s done right, warns Mark Faithfull
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AnalysisPlay.com: What do retailers need to know?
The low-price purchase of Play.com by Japanese online investor Rakuten has raised doubts about the brand’s success
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AnalysisRetail Week top shopfitters league
The scramble for sales has made some forget that a profit still needs to be made. John Ryan considers the implications of this year’s top shopfitters league table
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GalleryPenhaligon’s, Singapore
If you’ve ever had an idle moment and considered the ill-advised purchase of something smelly, Penhaligon’s might well have been on the shopping list to find something.
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NewsWickes to shrink stores as web transforms retail
1.4 million sq ft to be ditched as online reduces need for physical store space

















