However, chief executive Justin King was upbeat about the results, saying the figures were in line with the retailer's plans and that it was on the road to recovery. He said: 'We are particularly pleased with the levels of availability and customer service achieved over the Christmas period. The market was very competitive and early indications are that the fourth quarter will be challenging, with renewed pricing activity. Since this time last year, we have lowered the prices of 6,000 products.'
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