All Royal Mail articles – Page 10
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Analysis
Seasonal staff: Santa’s little helpers
Recruiting seasonal staff needn’t be a chore if retailers advertise vacancies early enough.Sara McCorquodale gets expert advice on how to hire workers for the festive period
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Analysis
Westminster and the high street: Worlds apart?
Politicians seem to treat retail like the forgotten stepchild of UK industry, but are things improving? George MacDonald reports on the state of retail influence in the corridors of power
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AnalysisChoice channels: Seeing channels as complementary and not competing
For retailers to become truly multichannel they need to ensure that both customers and staff see their different sales channels as complementary and not competing, argues Liz Morrell
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Analysis
Logistics: Weighing the costs and benefits of direct ship
Direct ship — where suppliers deliver direct to consumers — makes sense for all concerned, keeping retailers’ costs down while allowing a broad offer. But such practices must not be at the expense of good service. Alison Clements reports
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News
Leighton hints at making UK retail comeback
Allan Leighton, who stands down as Royal Mail chairman next year, has revealed he may return to the UK in a retail chief executive role.
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Analysis
Allan Leighton: Retail in the blood
Credited with the transformation of Asda, Allan Leighton is one of the UK’s leading retail masterminds. He tells Nicola Harrison how retailers can learn from the downturn
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Analysis
Home Delivery: Doorstep challenge
Failed home deliveries are a headache for the consumer, but the amount it costs the retail industry each year is in the millions. Charlotte Hardie assesses what can be done to lessen the pain
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News
Scotts to speed up its order processing
Catalogue specialist Scotts & Co is to implement an order-processing system from Kewill to support its direct dispatch business model.
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News
Handover to chair Alexon
Former WHSmith boss Richard Handover will become chairman of fashion group Alexon when incumbent Jim Martin steps down at the end of this month.
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News
Shoppers let down by online deliveries
A Government consumer watchdog has said complaints about the delivery of goods ordered online are up nearly 30 per cent on last year.
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News
Flying Brands profits hit but expansion continues
Home shopping retailer Flying Brands is to push ahead with global expansion, despite issuing a profit warning this week.
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News
Flying Brands profits hit but expansion continues
Home shopping retailer Flying Brands is to push ahead with global expansion, despite issuing a profit warning this week.
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News
Flying Brands downgrades expectations
Strikes, the weather and Australian launch cited as home shopping group Flying Brand posts downbeat trading update.
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News
N Brown ramps up ad spend as figures excel
N Brown will up its ad spend by between £5 million and £6 million in the second half to attract more online customers and increase awareness of its brands.
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Analysis
Shopping made e-asy?
Online sales are rocketing but, as competition on the web hots up, customer service is becoming ever more crucial. So can retailers’ web sites deliver the goods?