Shop Direct boss Alex Baldock has said that AI will transform retail, whether retailers choose to let it or try to ignore it.
DFS boss Ian Filby joins the Retail Week studio to discuss the challenging year ahead in the furniture sector and the issue of business rates.
Alibaba’s European general manager Terry Von Bibra said China was “the greatest opportunity in the world”, but retailers should not underestimate its challenges.
Curious, open-minded, challenging, inspiring. These are the attributes all of us must harness if we are to survive the economic, social and cultural changes that the digital revolution is bringing down upon us with increasing force and speed.
Watch all the keynote sessions from the Flagship stage at Retail Week Live 2018 with this archived video stream.