The Co-op has launched a campaign that brings together its three core businesses for the first time and champions its investment into local communities.
“The customer is no longer king. The customer is now master of the universe.”
As Pets at Home launches its new store format, boss Peter Pritchard shows Retail Week around the outlet that aims to be the ’destination for pets’
2019-04-01T05:00:00ZPromotional research for Google
A leadership strategy and KPIs with data and customer experience at their heart will be central to sustained long-term growth, a report from Retail Week reveals.
“If you’re selling stuff, you’re knackered, frankly.” Not so long ago, those words might have got backs up at Retail Week Live. But not anymore.
2019-02-25T06:00:00ZPromotional research for Salesforce
When it comes to leadership, the tide is turning and a new type of retail CEO is emerging. In this new environment, it pays to be data-driven, socially conscious and inclusive. EQ (emotional intelligence) is prized over IQ and egos are no longer welcome in the boardroom. This ...