As Richer Sounds owner Julian Richer gives control of his business to staff, John Lewis Partnership has scrapped its final salary pension. We ask what it means to be a good retail employer.
Richer Sounds founder Julian Richer is gifting control of the electricals business to staff, who are in line to receive significant cash bonuses.
“The customer is no longer king. The customer is now master of the universe.”
2019-04-01T05:00:00ZPromotional research for Google
A leadership strategy and KPIs with data and customer experience at their heart will be central to sustained long-term growth, a report from Retail Week reveals.
“If you’re selling stuff, you’re knackered, frankly.” Not so long ago, those words might have got backs up at Retail Week Live. But not anymore.