Retail Solutions - Superdrug gives its 700 stores an EPoS overhaul

Superdrug is undergoing a massive upgrade of its EPoS hardware across its 700 stores.

Hardware supplier Wincor Nixdorf has been selected to replace aging till points across the estate, in anticipation of the Chip and PIN roll-out in January next year.

According to Gerrit-Jan Steenbergen, programme manager at Superdrug parent A S Watson, the existing EPoS hardware was becoming too expensive to maintain.

'We were having to install extra till points, which were only being used at peak levels such as Christmas, to make sure we had enough tills up and running,' he said. 'These tills weren't being used at other times. Now we don't have to have those extra tills because they are all new. The saving we've made on maintenance has paid for the upgrade.'

With the EPoS solution in place, Superdrug will be able to market till-based services such as e-top ups for mobile phones, electronic gift vouchers and a loyalty scheme.

Steenbergen also said the system offered the possibility for staff to scan baskets before they reach the till, although he ruled out the prospect of the chain adopting self-checkouts.