Gay lifestyle chain Clone Zone has moved to a Windows-based point of sale system and speeded up the network that connects its stores.
Clone Zone company secretary John Lester said: 'We needed an upgrade and wanted to make it easier to use than our existing DOS-based system.'
The main benefit of the new system, according to Lester, is faster and easier report creation. 'We used to have to wait for reports on stock valuation to build because of the number of items we stock. The new system does this more quickly.'
Staff have found the system very easy to use. They can use a colour touch-sensitive screen to find and check items of stock. Most items of inventory are pictured on the system so staff can quickly deal with customer queries.
It took about half a day to install the equipment in each store, and half a day to train staff. Retail specialist Eurostop is installing the solution.
In future, Lester said the company would like to add its mail order and e-commerce operations to the network. The company is also working with Eurostop to further tailor the report-writing feature to meet Clone Zone specifications.
Clone Zone's 11 shops are now linked by ADSL, replacing an old dial-up network.
No comments yet