The inside opinion from co-founder Rowena Bird

  • Founded 1995
  • Based Poole, Dorset
  • Number of staff 6,000 worldwide and around 1,000 in the UK
  • Number of stores 650 worldwide, 90 in the UK
  • Number of days’ leave 20 plus bank holidays; 25 if employees have been with company for three years
  • Employee benefits A pension, cycle to work scheme and 50 per cent staff discount for products and spa treatments. Senior management get access to a hypnotherapist, child care vouchers, opportunities to go on buying trips and charity trips, and a chance for employees to create their own products

The inside opinion from co-founder Rowena Bird

What makes the ideal Lush employee?

“Someone who is passionate, enthusiastic, friendly and fun to be around.”

What is the Lush work ethos?

“We have many company beliefs, including making products without animal ingredients, buying only from companies that do not test on animals, and ensuring words such as ‘fresh’ and ‘organic’ have honest meanings beyond marketing.”

As a workplace, what sets you apart from your competitors?

“Opportunity hangs in the air. For seven years we have been in the Sunday Times’ list of Best Companies to work, for getting top scores for fun at work and ranking highly for ethics and inspirational leadership. We also have a majority female workforce.”

How do you strive to retain your staff?

“We ensure any problems are discussed openly and freely. To sum us up: we treat people fairly, we allow time for fun and we buy a lot of cake.”

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