Sally Elliott: ‘The past year has ushered in a new style of management’

Sally Elliott

Retail leaders are facing big challenges as the country emerges from lockdown. They will set the tone for a new era of collaboration and innovation.

The Covid crisis has had a greater impact on the retail sector than any other event in living memory. 

The contraction of the UK economy during 2020 was the largest for more than 300 years, resulting in carnage on the high street.

Aside from pureplay ecommerce businesses and the grocery trade, which stepped up admirably to help feed the nation, there have sadly been more losers than winners. 

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