Retail staff suffer ‘appalling’ levels of abuse as cost of crime reaches £1.76bn

By Chloe Mills2023-03-02T07:27:00

The cost of retail crime has reached £1.76bn and employees face “appalling levels” of violence and abuse, the latest BRC Retail Crime Survey has shown.

Incidents including racial and sexual abuse, physical assault and threats involving weapons soared to 850 per day in 2021/22 - up from the pre-pandemic level of 450 per day.

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Register for free to continue reading

Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.

Two free article views per calendar month on Retail-Week.com
Detailed analysis of current trends and events
Exclusive newsletters
In-depth reports, videos, interviews and much more

Discover Retail Week register now

Please note, if you have recently purchased a subscription, it may take a few moments before your account is updated.