Q&A: Kingfisher chief AI officer on being ahead of the curve with AI agents and agentic commerce
While many retailers are exploring how to deploy AI effectively for the customer and colleague experience, Kingfisher is one retailer that has been at the forefront of this mission for several years.
Recent research by the group also showed that 58% of UK adults are happy with AI recommending products when shopping, and 38% are happy for these to be added to their baskets.
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