Opinion: Retail leaders need to think big post-lockdown


When non-essential stores reopen their doors from Monday, almost three months will have passed since the UK went into lockdown.

Bosses whose businesses have been forcibly hibernating will have spent much of the time figuring out how they are going to lead their organisation through the challenges that lie ahead.

As someone whose job is to place the right people in the right roles I’ve similarly been thinking about the skills that will be in demand under this ‘new normal’.

Firstly, and perhaps most obviously, those retail leaders looking to rebuild piece by piece the business they had before won’t last the course.

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