Opinion: Can strategy hires drive transformation at M&S and John Lewis?

George MacDonald

In the course of two days, two of retail’s biggest and most challenged names appointed strategy directors as they seek to transform themselves and tap into tomorrow’s world.

At the John Lewis Partnership, former managing director of connected home specialist Hive, Nina Bhatia, has been named strategy and commercial development director. She joins the new executive board as Dame Sharon White takes over the embattled department store and grocery business.

At Marks & Spencer, former Dixons Carphone UK and Ireland chief executive Katie Bickerstaffe swaps a non-executive role for a hands-on position as chief strategy and transformation director.

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