It’s that time of year in the jobs market when retailers that encountered difficult trading at Christmas reflect on what went wrong and what they could do better.
This week brought news that Kevin Keaney is to step down as chief executive of The Works to be succeeded by chief financial officer Gavin Peck.
In the context of a cut-throat market, results during the festive period were hardly a disaster for Keaney. Many retailers would have been ecstatic with like-for-like sales growth of 1.5%, but taken over a longer period it’s clear to see why it was felt a change was needed.
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