I’ve noted before how the leadership teams that took retailers into the pandemic will not be the same as those that lead their recovery. This is especially true of retailers most disrupted by Covid-19 – specifically those whose heritage is in stores and who sell discretionary items likes homewares and fashion.
John Lewis ticks each of these boxes and so it’s not a surprise to see the retailer step up the reorganisation of its senior team as it attempts to reposition the business to prosper in a post-pandemic landscape.
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