Made.com appoints former Asos director as COO

Nicola Thompson

Made.com has appointed Nicola Thompson as chief operating officer – a brand new role for the homeware retailer.

Thompson will be responsible for the merchandising, logistics and supply chain, customer service and customer experience functions. The new appointment is part of Made’s strategy to “grow and strengthen the business worldwide and develop product offering”.

Made.com chief executive Philippe Chainieux said: “Nicola’s wealth of experience and insight in leading business development across global markets will be instrumental in helping us to continue to expand our footprint in new and existing markets.

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