In the news: Tesco's new customer fulfilment director profiled

Tesco’s new customer fulfilment director Allan Lyall is charged with taking the grocer to the cutting edge of online customer service using tactics polished while at global online giant Amazon.

Tesco’s new customer fulfilment director Allan Lyall is charged with taking the grocer to the cutting edge of online customer service using tactics polished while at global online giant Amazon.

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