In the founder's footsteps: setting the direction when the trailblazer steps aside

Jeff Bezos Dec 2020

Many retail businesses are intrinsically linked to and even defined by their founders, but what happens when it comes time for that person to stand aside? Retail Week looks at past successes and failures and what needs to be put in place to ensure the process goes smoothly.

As two of retail’s biggest successions in recent memory loom, what are the challenges and opportunities presented by stepping into a founder’s shoes, and what does a business leader need to put in place to ensure the company they built outlasts them?

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