Dixons Carphone pumps £4m into training in customer service push

Dixons Carphone has opened a training academy at Birmingham's Fort Dunlop

Dixons Carphone has launched a “state of the art” customer service training centre as it seeks to deliver its mission to “help everyone enjoy amazing technology”.

Dixons Carphone, owner of Currys PC World and Carphone Warehouse, opens the doors to a new learning and development centre at the famous Fort Dunlop building in Birmingham today.

The electricals and mobile phones retail giant said the £4m investment would enable it to double the number of hours of training for new colleagues, allowing them to bring to life for customers the benefits of new technology.

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