‘New technologies are turning good payment experiences into a competitive advantage’

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Digital payments is a rich breeding ground of innovation: consumer investment specialist True’s co-founder Matt Truman explains why now is the time to prioritise and progress payment strategies.

Following a year of rapid acceleration in digital adoption — to coin a Bezos’ phrase — many brands and retailers are looking at how through new technologies they could turn cost centres into profit centres.

As consumers demonstrate increasing willingness to try new and varied technologies, one that has experienced notable innovation is in the until recently largely ignored area of digital payments.

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