The surprise appointment of Ofcom boss Sharon White to succeed Sir Charlie Mayfield as chair of the John Lewis Partnership was unforeseen, but not unwelcome.
In the industry, the speculation had been that the business was most likely to turn to an experienced retail operator such as Kate Swann to fill the role.
But, as has often been the case, John Lewis had a surprise up its sleeve – a very big surprise, as Mayfield acknowledged when he revealed the appointment.
Please sign in now if you have a subscription or are already registered with us.
Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.
Register today for a taste of our high-quality intelligence and enjoy:
Discover Retail Week register now
Please note, if you have recently purchased a subscription, it may take a few minutes before your account is updated.