Leader: Tumultuous times demand unconventional thinking

George MacDonald

The surprise appointment of Ofcom boss Sharon White to succeed Sir Charlie Mayfield as chair of the John Lewis Partnership was unforeseen, but not unwelcome.

In the industry, the speculation had been that the business was most likely to turn to an experienced retail operator such as Kate Swann to fill the role.

But, as has often been the case, John Lewis had a surprise up its sleeve – a very big surprise, as Mayfield acknowledged when he revealed the appointment.

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Retail Week

Register for free to continue reading

Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.

Register today for a taste of our high-quality intelligence and enjoy:

  • Two free article views per calendar month on Retail-Week.com
  • Detailed analysis of current trends and events 
  • Exclusive newsletters
  • In-depth reports, videos, interviews and much more

During December, registered users can access 24 free articles in our advent calendar - find it here or on the homepage.

Discover Retail Week register now

Please note, if you have recently purchased a subscription, it may take a few minutes before your account is updated.