Jim Thompson

  • Jim Thompson, Managing director at 20|20
    Opinion

    Designer service

    2011-09-30T00:00:00

    Designers create interiors that make you want to shop. But do they consider the service element in any meaningful way? 20|20’s Jim Thompson comments

  • Jim_Thompson2.jpg
    Opinion

    How do some retailers buck the negative trend?

    2011-06-20T07:00:00

    It seems like another year when the economic climate and a lack of consumer confidence are the main reasons given by retail chief executives for the recent lacklustre performance in their high street stores.