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Data: Three charts that show where retailers are investing tech spend- ‘Food insecurity is a reality for many, and the fear is it will only get worse’
- Data: More than half of retail supply chain leaders considered quitting in the past year
- In pictures: Boohoo unveils ‘model factory’ to reinvigorate Leicester rag trade
- Tech
- Watch: Boots CIO – a ‘meaningful difference’ in customer messaging forges a more human connection
- ‘A huge change is coming to online retail – are you ready for it?’
- From Bower Collective to Pasta Evangelists – how subscriptions are leading CX
- Sustainability and savings: the six apps your customers will be downloading in 2022
- Stores
- In pictures: Platinum jubilee – a look back at 70 years of seismic change in retail
- Store gallery: McDonald’s unveils first ‘convenience of the future’ branches
- Store gallery: Decathlon unveils ‘unique’ Liverpool city centre flagship
- Store gallery: M&S’ Stevenage superstore with wine tasting, fill-your-own and Scan & Shop
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Comment: Walgreens and Boots demonstrate importance of customer loyalty
Whether walking into a store anywhere across the globe or connecting online, it remains true that creating customer loyalty is at the heart of successful retail.
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