Comment: Hotel Chocolat's Angus Thirlwell on retail authenticity

Hotel Chocolat's ‘temples to cocoa’ in opened at London’s Borough Market in November

We are fortunate at Hotel Chocolat in having the world’s most seductive food as our subject matter. Chocolate plays on the emotions as well as the taste buds and that’s perhaps why we have so many ultra-committed customers.

Subscription content

Please sign in now if you have a subscription

Retail Week

Subscribe now for full access or register now to continue reading

Retail Week is the most trusted source of business intelligence for the retail industry. Subscribe now to enjoy:

  • Unlimited access to
  • Expert analysis and in-depth industry reports
  • Exclusive newsletters and breaking news alerts
  • Retail Week magazine

Discover Retail Week subscribe now

Please note, if you have recently purchased a subscription, it may take a few minutes before your account is updated.