Opinion – Page 354
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Opinion
A culture shock is well overdue
DSGi boss John Browett had to put up with some mickey-taking about his pledge to “transform the very DNA” of the electricals group.
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Opinion
Let’s not lose sight of those who matter most
The UK’s biggest grocers were summoned to Downing Street yesterday by Chancellor Alistair Darling to discuss soaring food prices.
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Opinion
The Retail Week – May 23, 2008
Marks & Spencer’s decision to stock well-known brands such as Heinz Tomato Ketchup was good for a headline, but will it make much difference to the retailer’s food business?
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Opinion
Surviving the squeeze by offering good value
I’m pleased to say that the financial year ended with a flurry over Easter in Minehead. As a result, our year-end figures were up on last year, which is great news given the tough start we’ve all had to 2008.
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OpinionRetail’s red card
House of Fraser could have delivered an own goal in the unfortunate timing of its autumn/winter press and supplier event last night.
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Opinion
Change is a good thing
Play.com and Ann Summers both unveiled new-look web sites at the end of last week.
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Opinion
Property is key to M&S success
Property played an unusually large part in Marks & Spencer’s full-year results presentation today.
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Opinion
Cheap isn’t always cheerful
“When does that shopfitting league that you run come out?” The answer to this question is September.
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Opinion
Manage for cash if you want to survive
Business recovery advisers are unlikely to find themselves under-employed in the coming months, as all sectors will feel the pinch.
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Opinion
Coin a phrase and you’re a star
Every retailer should aim to get itself into the dictionary if it wants to be a household name
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Opinion
Will £1bn profit bring M&S joy?
The old retail adage that you’re only as good as last week’s sales isn’t quite right. Any quoted retailer is only as good as next year’s forecasts.
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Opinion
Better customer service will get you a slice of American pie
Over the past week, much has been made of US electricals giant Best Buy’s move into the UK. Above everything, many analysts believe that Best Buy will deliver a level of customer service in electricals retailing that does not yet exist in the UK, aside from at department store John ...
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Opinion
Dunstone’s deal not without risk
Charles Dunstone has always had an impeccable sense of timing.
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Opinion
The Retail Week – May 16, 2008
The arrival of sunshine over the past couple of weeks was greeted by some as the panacea for all of retail’s woes.
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Opinion
A birthday present for our best employee
Having been manager of the Phase Eight store at Lakeside for almost a year, I thought it was time to review the way we work as a team. To provide staff with extra motivation, I have devised and implemented my own incentive scheme – the Best Employee Award.
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OpinionJaegermeister
The ears of many a potential retail investor must have been pricked by Jaeger’s sparkling set of full-year results this week.
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Opinion
Can I see some ID?
For as long as shops have sold cigarettes and alcohol, underage customers have been trying to buy them.
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Opinion
Will Best Buy be retail parks’ saviour?
All eyes will be on new DSGi chief executive John Browett on Thursday when he reveals the first stage of his strategic review.
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Opinion
Cause for concern
It’s one of those frequently accepted pieces of shop lore that when times are tough, supermarkets are a retail financial safe haven compared with other parts of the sector.
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Opinion
Shoppers need greater choice
The latest grocery inquiry will only stifle choice for shoppers and worsen the downturn