Opinion – Page 327
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OpinionFailed retailers rarely manage a comeback
The collapse and subsequent re-emergence of Allied Carpets has prompted a bigger response on Retail Week’s website than any story we’ve ever run – beating the previous record-holder, last month’s pre-pack of Birthdays, by a short head.
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OpinionIt’s a crime not to be responsible
17 people are convicted every day for carrying a knife. More worrying, the majority are children.
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OpinionYou don’t have to follow the herd
In a world where the media and big brands appear to dictate consumer tastes, it is easy for retailers to forget that they can still determine their own destiny.
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OpinionRetail surgery: Renegotiating contracts over IT operating costs
We have to reduce our IT operating costs, but know our suppliers are suffering too. How can we renegotiate contracts so both parties are satisfied?
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OpinionRetail surgery: Making the case for centralised visibility of spending
I work in a retail procurement team and feel the business would benefit from centralised visibility of spending. How can I make the case for this?
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OpinionA well deserved second chance?
Should people be given a second chance in business? Some lessons from the comebacks by George Davies and Andy Hornby
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OpinionNext's Simon Wolfson surprises again
Next chief Simon Wolfson has become the master of managing expectations.
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OpinionDigital media sales raise new customer service questions for retailers
Although it is far from a mature market, it is always worth watching developments in electronic books — and it has been a busy week in the sector.
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OpinionSummertime and the shopping is… almost impossible
It’s summer: season of rain, flash floods and, er, major civil engineering projects. Try cutting through central London at the moment and the chances are very high that your progress will be slowed by closed streets, roadworks and temporary traffic lights.Even semi-pedestrianised thoroughfares, such as Covent Garden’s Neal Street, are ...
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OpinionTables could turn in grocery
Auctioning off a 25lb pork pie could only have happened at a Marks & Spencer AGM, and it could only have been fronted by the showman himself Sir Stuart Rose.
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OpinionShops are 21st century tourist attractions
Governments and nations seem to think it is totemic to have their own airline. This attitude has slowed down the natural process of consolidation in what remains a very challenged industry.
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OpinionE-tail’s debt to the old retail greats
The principles of pioneers such as Gordon Selfridge are as relevant as ever in modern retailing
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OpinionRetail surgery: Make the delivery of facilities management to stores more efficient
What can we do to make the delivery of facilities management to stores a more efficient process?
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OpinionRetail surgery: Working with voucher code sites
How can we work with voucher code sites so they only publicise codes that we want to make openly available?
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OpinionBurberry keeps recession in check
Harry Potter star Emma Watson – the current face of Burberry – has lent some magic to the luxury fashion brand.
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OpinionEvery little innovation helps
Could Tesco’s revamped application programming interface (API) be the spur for other retailers to encourage third-party developers to build new customer-facing e-tail applications?
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OpinionToo much security could stifle shopping centre pipeline
The BCSC was right to express concerns last week at proposals for the future of shopping centre security being mooted by the Government.
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OpinionRefurbish stores – new ones can wait
New formats may be thin on the ground, but that isn’t stopping retailers polishing up pre-existing stores.
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OpinionThreshers just needs a little care
Off-licence chain Threshers has been hit with several problems, but it’s a business model that works. Will it be given the opportunity to shine?
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OpinionA kick in the ballots
Some of the biggest retailers have been forced on the defensive in the face of shareholder uprisings unparalleled in more than a decade.