Opinion – Page 324
-
OpinionStriking the right Sale balance
Not surprisingly in this tough trading climate, the Sale has become more commonplace.
-
OpinionRetail surgery: Making TV screens in-store pay for themselves
We are interested in using TV screens in stores for marketing purposes, but how can we make them pay for themselves?
-
OpinionRetail surgery: Using loyalty cards to win back customers
How can our loyalty cards be used to win back previously faithful customers?
-
OpinionDoes Esprit lack a clear fashion focus?
Esprit’s biggest problem is not global economic conditions but the fact that it seems not to have a clear fashion focus.
-
OpinionCarrier bag taxes: environmental icons or pointless tokenism?
If plastic bags are an icon of the modern lifestyle, plastic bags taxes are an example of pointless tokenism from Governments who, perhaps, are daunted by the bigger tasks they face
-
OpinionFile sharers are consumers too
Would cutting off the internet access of people who abuse copyright online really benefit legitimate entertainment retailers?
-
-
OpinionRubbish service means a rubbish store
Everybody knows that good store design is really only a starting point. If a walk through the doors means entering a slapdash operational environment where stock, staff and service all militate against getting what you want or need, then the design effort has been utterly wasted.
-
OpinionTiring Tesco still leads the supermarket race
Once attacked for being all-powerful, Tesco is now being criticised for apparently relaxing its vice-like grip on the retail market.
-
OpinionThe Tesco fightback starts this week
Using Clubcard to stem the flow of customers being tempted to try out its rivals is a smart move by Tesco
-
OpinionLeading the pack by a good margin
The big three listed food retailers are increasing sales 12% despite this deep recession. How?
-
OpinionBiduhappy.com brings ‘reverse shopping’ to independent retailers
A new website is promising independent retailers a new “reverse shopping” route to the online market without setting up ecommerce infrastructure of their own.
-
OpinionCompetition still hot in grocery
So farewell then – for now – to Paul Foley. The Aldi UK boss’s abrupt departure last week led to speculation that the wheels have come off his juggernaut.
-
OpinionA victimless crime?
The police must recognise that store theft and assault seriously affect staff, says Malcolm Walker
-
OpinionRetail surgery: Avoiding discrimination claims in interviews
What are the key questions managers should steer clear of when interviewing candidates to avoid discrimination claims?
-
OpinionRetail surgery: Preventing ‘card not present’ fraud
We have noticed a marked surge in ‘card not present’ fraud. What are the key things we should be doing to prevent this?
-
OpinionPretty staff won’t deter shoppers, but bad service certainly will
I have walked out of stores several times because of bad service, but I have certainly never turned on my heels when faced with an attractive shop assistant.
-
OpinionCommunication before implementation
One well-respected retailer has argued that complex systems are making life more difficult for his industry. But the problem that most businesses with underperforming systems actually face is the lack of communication between their operational and technical staff.
-
OpinionWhy don’t malls work for retail’s emerging stars?
Despite common perception, there are some very successful up-and-coming retailers. The problem for landlords is that the big malls don’t work for them.
-
OpinionPaperchase shows the way
In spite of the apparent emergence of Germany and France from recession (that’s what the figures indicate), retailers in those countries are under the cosh just as much as over here and store openings are as thin on the ground.