Opinion – Page 317
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OpinionRetail surgery: Competitive voucher codes
Why aren’t the voucher codes we send out being used as much as the ones our competitors create?
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OpinionFlannels CVA signals continued woes for the luxury market
The economic crisis has well and truly taken the shine off the luxury market with excessive spending off the agenda for many.
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OpinionThink mobile after cyber Monday
This Christmas should prove the turning point for retailers accepting that they must have a mobile as well as web strategy to capture shoppers’ attention.
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OpinionPopping in to pop-ups
Bit of a rant this, but when is a pop-up shop not worth the space on which it is temporarily situated? The answer’s really simple, when it doesn’t convince you that it’s worth a visit.
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OpinionWill Asda and Tesco be the winners next year?
Asda and Tesco have soaked up the majority of the market share from Woolworths’ collapse. Will their strength in non-food mean they emerge the winners in 2010?
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OpinionMorrisons after Marc Bolland
The high value attributed to Morrisons chief executive Marc Bolland was evident in the share price reaction when it emerged last week that he was jumping ship to Marks & Spencer. M&S jumped 6% on the news, while Morrisons was down 5%, and Bolland was dubbed the billion-dollar man.
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OpinionWoolworths stood still for far too long
Woolies didn’t need the big central infrastructure and West End head office, nor did it need shops in expensive prime locations or grand multichannel plans. Its future lay in being the biggest store in the smallest towns.
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OpinionWhy democracy is overrated
The high street’s future looks bland if we let market forces choose our fate, says Jacqueline Gold.
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OpinionDon’t tie consumer credit in knots
It threatened to be like giving the loan sharks an arm and a leg: Government proposals for implementing the Consumer Credit Directive that would have made buying on credit such hassle that many customers would have been driven away from established retail lenders to the less scrupulous, “unregulated” sector.
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OpinionRetail surgery: Renewing leases when a landlord goes into administration
One of our landlords has gone into administration. Will we still be able to renew our leases?
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OpinionRetail surgery: Preventing staff taking corporate and customer information when they leave
How can I prevent staff from taking corporate and customer information with them when they leave the business?
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OpinionCan the ‘knight rider’ shine light on Sports Direct?
After a very long hunt for a chairman Sports Direct has finally found its man. However, many in the sports and fashion world will not have come across Keith Hellawell.
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OpinionCustomers won’t put up with analysis paralysis
Customer-centricity is the buzzword for retailers who like to think that they listen to their customers. But listening is no longer enough, super-fast analysis and response is also necessary for retailers to truly meet demand.
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OpinionAn Anthropologie lesson
In this unseasonably warm period of goodwill to all men, there is much to be leant from the way in which Anthropologie is pulling them through doors by the simple expedient of quick-fire change.
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OpinionMarc Bolland was the answer to Marks & Spencer’s prayers
As Retail Week predicted back in July, Marc Bolland is just what Marks & Spencer has been looking for. His success at Morrisons will stand him in good stead, but the difficulty of managing Britain’s most loved retail brand is great.
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OpinionIPO hopes hang on Christmas
The Christmas selling season got off to its now traditional start this week: Debenhams held a Sale.
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OpinionMarc Bolland is a good choice for the toughest job in retail
Marc Bolland’s big job will be to define what M&S stands for in the second decade of the 21st century. The former Heineken man is a bold and imaginative transformer of businesses and is as good a choice as anyone for retail’s toughest job
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OpinionGood practice puts customers first
If you travel to Dublin through Heathrow Airport, as I do frequently, you must now pass through five separate security checks. Five.
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OpinionBuild bridges with Chinese suppliers
Despite economic growth signalling the end of recession, UK retail sales have frequently been flat against the same periods last year, indicating that a proper recovery will take more time.
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Opinion
Bundlebox.com
In theory, the internet should enable a global retail market. In practice, of course, the cost and complexity of international payments and fulfilment logistics have limited cross-border retailing.