Opinion – Page 314
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OpinionRetail surgery: How can we ensure that we are not putting the company at risk when we interview staff accused of fraud or other disciplinary incidents?
How can we ensure that we are not putting the company at risk when we interview staff accused of fraud or other disciplinary incidents?
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OpinionBreaking into new markets with clicks not bricks
One of the best things that the Internet has allowed retailers to do is test new markets in a relatively low-risk, inexpensive way.
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OpinionThe new focus on multi-channel CRM
The most recent poll of IT bosses from the world’s biggest retailers shows that IT departments aren’t just talking about their customers, they are preparing to invest in them too.
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OpinionPrimark powers on
There can be few more enjoyable jobs in retail property than being Primark’s property director.
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OpinionLooking your best
For considerably more than a year, DSGi has been addressing the experience that shoppers visiting a branch of Currys or PC World can expect.
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OpinionTesco likely to stay on buy lists
Despite some gloomy portents before Christmas and some lacklustre trading weeks in the run-up to the big event, the festive season lived up to its name for many store groups.
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Opinion
Seven lessons from a blockbuster Christmas
It was clearly a stormingly good Christmas for the sector, in most cases more than making up for last year’s losses.
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OpinionTough lessons to learn
If nothing else 2009 showed why credit insurance is a waste and bonuses aren’t.
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OpinionFunding is out there
“Even in challenging times it’s important to consider all opportunities”
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OpinionRetail surgery: We think we are incurring high losses during our Sale. How can we minimise these?
We think we are incurring high losses during our Sale. How can we minimise these?
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OpinionRetail surgery: Our competitors are starting to use the PEFC logo on some of their products – what is it and should we certify to that standard too?
Our competitors are starting to use the PEFC logo on some of their products - what is it and should we certify to that standard too?
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OpinionComment: Alexon’s older customer still needs a modern approach
The key to success for any retailer is to remain relevant and always keep moving; no customer is static and out of date stores and product is surely no recipe for success.
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OpinionNRF: New York welcomes back the big boys of retail IT
The IT bosses of three of the fourbiggest retailers in the world have been spotted at the National Retail Federation conference and show in New York this week; and that says something about the role technology will play in the industry’s recovery from recession.
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OpinionIt’s right to put town centres first
The government is right to put town centre developments first, but will its strengthening of PPS4 achieve that?
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OpinionMaking the most of what you’ve got
Slick marketing and bigging up simple things makes US shopping a very different proposition from the UK. John Ryan reports from the NRF conference in New York.
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OpinionA taxing problem that won’t go away in 2010
Whoever is in government needs to be careful the recovery isn’t stifled by taxing spending further
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OpinionThere but for the grace of God…
How a soldier turned vicar helped change Malcolm Walker’s mind on assisting ex-offenders
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OpinionThe next phase in digital shopping
The vision of a seamless cross-channel experience remains firmly on the board agenda
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OpinionA reality check for Ocado
Ocado has drawn plenty of glowing press comment and there’s plenty to admire in it, but whether it is flotable is another matter.
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OpinionRetail surgery: How can I make sure the tills in my stores can cope in the January Sales rush?
How can I make sure the tills in my stores can cope in the January Sales rush?