Opinion – Page 313
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OpinionConfusion on customer-centricity
While there is a growing consensus that retailers need to be customer-centric, the debate still rages about what this actually means.
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OpinionTime for positive thinking
Our Manifesto for the High Street campaign is off to a good start, with some interesting comments coming through from our readers.
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Opinion
Sofa so good
Our good friend and columnist Lord Kirkham is trying to sell DFS and yesterday’s Sunday Times reported that John Lovering had joined forces with Permira for a £500m bid for the company. I haven’t quite got to the bottom of why buying it for £500m would trigger a big windfall for Kirkham, as that’s pretty much exactly what he paid for it when he took it private in 2004, but there must be an explanation - we’ll try to find out this week.
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OpinionThe golden shopfront
At last week’s Toy Industry Awards, it was the “Golden Teddy” honour that really stood out — but which retailers might scoop a prize were there to be a ‘golden shopfront’?
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OpinionMorrisons’ outside man
Dalton Philips’ appointment at Morrisons is set to shake up the grocery market once more. Will Morrisons’ move pay off?
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OpinionPoliticians must act to save our high streets
A good high street is at the heart of its community. If it’s taken over by anti-social gangs of youths and swathes of empty shops, it can’t serve that role.
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OpinionStores for the digital age
She may be a web pioneer, but Martha Lane Fox sees a multichannel future for the high street
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OpinionThe reality of our virtual recession
Enjoy the brief honeymoon period until the election is out of the way and we will be told how much worse finances are than we all thought
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OpinionSuperdry: A Super prospect?
Walk down any high street or into a bar and you’ll almost certainly see one brand in evidence - Superdry.
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OpinionRetail surgery: Sharing brand collateral with international franchise partners
We are starting to work with international franchise partners. How much of our branding collateral should we share with them?
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OpinionRetail surgery: Making page load speeds a priority
The page load speeds for our website are poor compared with competitor websites. How can we convince management that fixing this should be a priority?
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OpinionRetailers still uncertain about what 2010 holds
The recession has come to an end - officially - but speaking to the great and the good of fashion at this week’s Retail Trust Ball they were not celebrating just yet.
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OpinionDoes every second really count?
Shaving seconds off the time each customer spends at the tills is an obsession for some retailers. But why, when the plastic bag police ruin the efficiency savings retailers’ IT departments have worked so hard to achieve?
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OpinionToo many stores?
Alexon has put about 20% of its stores on the market, but who will take them?
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OpinionEdinburgh retail: A tale of three streets
With the changing fortunes of its three principle shopping streets, Edinburgh is one of the better places to observe the the ebb and flow of high street retail in the UK.
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OpinionBring it on, Best Buy
Leopards can never change their spots, but maybe something almost as remarkable has happened: not only did DSGi have a great Christmas, it looks as if chief executive John Browett is genuinely changing the business for the long-term good.
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OpinionSelling up will be no easy task in 2010
Private buyers will be hampered by not being able to take on the levels of borrowing they did before the banking crisis
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OpinionA nation of wimps led by chimps
Management of the snow chaos is a damning indictment of the UK’s mindset.
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OpinionThe Hub of Waterstone’s troubles
Investors should ponder whether the main HMV board have shown the right level of interest in their book operation.
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OpinionRetail surgery: We use wireless payment terminals in our stores for busy queues and have heard the rules on using them are changing. What do we have to do?
We use wireless payment terminals in our stores for busy queues and have heard the rules on using them are changing. What do we have to do?