Opinion – Page 301
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OpinionVAT increase will not derail retail’s recovery
Everyone in retail knows that balancing the books and getting the economy back on track is going to be vital
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OpinionAdopting a consumer goods outlook
This reflection of FMCG brands’ best practice by major retailers can also extend to how they structure their organisations or would like to be perceived.
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OpinionRetail surgery: We have just been purchased by new private owners. How can we expect the culture and running of the business to change?
We have just been purchased by new private owners. How can we expect the culture and running of the business to change?
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OpinionRetail surgery: We have focused on retaining the profitable customers on our database, rather than acquiring new ones. How do we get the balance right?
We have focused on retaining the profitable customers on our database, rather than acquiring new ones. How do we get the balance right?
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Opinion
Dixons is back...sort of
DSG International is renaming itself Dixons Retail, which is an eminently sensible move
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OpinionRental realism required
Retail rents have fallen in the past year but still have further to go.
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Opinion
Give my regards to Bond Street
Bond Street is in the news today, with retailers angry because plans for a Crossrail station there are in jeopardy, but the new-look Fenwick there is well worth a look.
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OpinionHonking all the way to the bank
Sainsbury’s scored with the sales of its vuvuzelas, but for the grocery market in general, the World Cup is just what is needed right now.
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OpinionPromises need to be kept
Retailers must deliver on their promises or risk losing customer goodwill, says Simon Burke
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OpinionDo retail leaders need retail experience?
The attack by Sir Ken Morrison on Marc Bolland was interesting for the fact that the life president of Morrisons could not get over his former chief executive not being a retailer, says Moira Benigson
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OpinionBaptism of fire awaits the new grocery chiefs
Falling inflation isn’t the only reason why it feels a golden age of grocery retailing is coming to an end. Three of the big four are either under new chief executives or soon will be.
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OpinionA matter of quality
Quality of management is typically one of the focal points for investors in any business. And in these celebrity-obsessed times, a business version of X Factor is often played out when retail’s big roles are up for grabs
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OpinionRetail surgery: What will make the biggest difference in improving consumer perceptions of our customer service?
What will make the biggest difference in improving consumer perceptions of our customer service?
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OpinionRetail surgery: Who is responsible for health and safety when we have contractors working in our stores?
Who is responsible for health and safety when we have contractors working in our stores?
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Opinion
Powering ahead
This morning we celebrated the launch of Retail Week’s 2010 Power List with a breakfast addressed by BBC Business Editor Robert Peston.
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Opinion
High-tech hangovers
It was Retail Week’s annual technology awards last night, and there will be more than a few techies with sore heads today.
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Opinion
Growing in glamour
N Brown is known as a highly successful but not very glamorous retailer - will its purchase of lingerie retailer Figleaves change that?