Opinion – Page 267
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OpinionEnough already! No more shops
Opening more branches is no shortcut to enhanced profits. Improve what’s there.
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OpinionPutting self-help into practice
Ian Cheshire rightly champions the credo of ‘self-help’ – a tendentious but apt mantra for our leading do-it-yourselfer – for all retailers in these difficult times.
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OpinionRetail surgery: How do I make sure I don't lose customers through poor service?
I want to make sure I don’t lose any customers through poor service, but I don’t want to spend too much on staff hours? How can I solve this issue?
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Opinion
Wake up and smell the coffee
The appointment of Starbucks’ UK boss to run Clinton Cards is a remarkable appointment, but he has his work cut out
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OpinionIt’s what’s inside that counts
It’s not just our products customers buy into, but also who we are, says Jacqueline Gold
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OpinionRed Tape Review has to be the start, not the finish
Remember the Gerry Murphy red tape review, led by the then-Kingfisher chief executive, in January 2005? Thought not.
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OpinionRetail surgery: Can statistics on inflation be used as a benchmark?
Can the official statistics on inflation be used as a benchmark for the spending power of our customers?
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OpinionDixons heads for Harrods
Ironic that Dixons, which only two years ago was threatened by Harrods with legal action over a cheeky ad poking fun at the famous department store, is soon to be installed as the electricals concessionaire in the landmark Knightsbridge shop.
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OpinionComment: American shoppers are loyalty card addicts
As an American in the UK, I have grown to accept certain things. Pre-packed sandwiches. The weather. Instant coffee.
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Opinion
On the Road
Retail Week’s Summer road trip is setting out to uncover retail’s hidden success stories around the UK
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Opinion
Asos cashes in on social networking
Asos has continued to cash in on the retailing potential of social networking sites.
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OpinionIn-store technology does not excite shoppers
The use of screens and ‘interactivity’ by retailers is not the clarion call that some suppose.
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OpinionWho are these new shopping centres being built for?
I was struck this week by the juxtaposition between two stories in a Retail Week email update.
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OpinionInvest in people and get a dog
As the demise of the News of the World shows, nothing is forever, says Lord Kirkham
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OpinionThe party is over for the supermarkets
The past five years have been a story of almost unbroken growth for the big four supermarkets. Since the mid-decade recoveries at Sainsbury’s, Asda and Morrisons, general retailers have looked on in envy as the grocers appeared immune to fluctuations in the economy, while everything new that they tried seemed ...
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OpinionRetail surgery: Is using Groupon a short-term gain?
I’m interested in getting involved with Groupon but concerned about the impact on the growth of our online business. Is it largely a short-term gain?
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OpinionRetail surgery: How do I get the maximum benefit from increased affiliation with voucher code sites?
I want to increase the amount of work we do with voucher code sites, but how I can ensure we get maximum benefit from increased affiliation?
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OpinionBack to base camp for Blacks
Almost four years after Neil Gillis took over as chief executive, the bulk of his turnaround ambition for Blacks remains just that.
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OpinionPrivate equity still has an eye for retail
The £533m acquisition of Jimmy Choo by Labelux is the latest of a stream of retail M&A transactions to successfully complete since the credit markets reopened.