Opinion – Page 251
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Opinion
Cross-channel retailing proves a winning strategy in fashion
As the multichannel expert for BT Expedite, I believe passionately that retailers that join up their various customer touchpoints and provide great customer service and brand experience across these touchpoints are on to a winning strategy.
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OpinionAttack on Tesco shows lack of respect for retail
George MacDonald has written for Retail Week for more than 10 years, covering various sectors. He is a frequent TV and radio commentator on retail trends and issues.
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OpinionA new phase for Kingfisher
Nicola Harrison has worked on the news desk at Retail Week for three years, covering property, furniture, DIY, and entertainment.
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OpinionRetail surgery: What do I need to consider when closing stores?
We need to close some stores but are concerned about the large payments awarded to former Woolworths staff by an employment tribunal. What should we do?
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OpinionRetail surgery: How do I ensure front and back-end operations are seamlessly integrated?
Our reputation depends upon fulfilling our customers’ orders quickly and accurately. How do I ensure our front-end operations are seamlessly integrated with our fulfilment partner?
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OpinionDo you mind adverts if they mean you pay less?
Robert Gregory is the co-Global Research Director at Planet Retail. He has over a decade’s experience in analysing retail trends with a particular focus on Asia.
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OpinionTesco faces long road to recovery
Simon Laffin is an independent retail adviser and non-executive director with extensive experience in retail markets across Europe, USA, and Australia.
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OpinionKey to success is making friends
Lord Kirkham is the founder of DFS and sold the business in 2010. He has over 40 years experience in retail.
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Opinion
Plumbing and the future of retail
We’ll be centre stage at the Retail Business Technology Expo next month with BT’s ‘The Future of Retail – Lighting up the High Street’ showcase.
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OpinionMore room for the strong to prosper
Richard Hyman is the strategic retail adviser to Deloitte. He has over 25 years experience in the sector and is the founder of Verdict research.
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OpinionDixons' Black is still black…
John Ryan writes about store design, visual merchandising and what makes things sell in-store - across every area of retail.
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OpinionCan a reality TV star save our high street?
Ian Middleton is the Managing director and co-founder of Argenteus.
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OpinionThe year of the supply chain professional
Charlotte Hardie is features editor of Retail Week. She writes about all retail sectors, overseeing the longer features in the magazine’s general analysis and in business sections.
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OpinionSports Direct in pole position
Nicola Harrison has worked on the news desk at Retail Week for three years, covering property, furniture, DIY, and entertainment.
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OpinionRetail surgery: Does a strong online presence encourage customer loyalty?
To what extent is customer loyalty dependent on a strong multichannel strategy?
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OpinionRetail surgery: How can we protect our business from fake goods and counterfeiters?
We don’t have an anti-counterfeiting strategy but want to protect our business from fake goods and counterfeiters. What should we do?
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OpinionThorntons needs to find its sweet spot
George MacDonald has written for Retail Week for more than 10 years, covering various sectors. He is a frequent TV and radio commentator on retail trends and issues.
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OpinionRace for space must slow down
Mark Price became the managing director of Waitrose in 2007. He held numerous posts at the John Lewis Partnership since joining as a graduate trainee in 1982.
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OpinionJohn Lewis implements recommendations
Victoria is online editor at Retail Week. She covers e-commerce, m-commerce, technology and social media.
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OpinionTailor your supply chain solutions
As retailers demand continued improvements in supply chain efficiencies we need to ensure as a developer that we are delivering cost-effective warehouse solutions while maintaining the same level of quality and service we have made our name for.