Opinion – Page 231
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OpinionRetail Surgery: How do I take on a retail apprentice?
My business is interested in taking on an apprentice. How do I get the process going?
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OpinionBlog: Turn your Facebook fans into brand ambassadors
This week Facebook held its first-ever retail summit, where speakers from the social network giant urged delegates to use the platform to convert fans into brand ambassadors.
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OpinionComment: Uphill slog to get Blacks in shape
The 80% plunge in first-half profits at JD Sports, mainly attributable to recently acquired outdoor specialist Blacks, looks pretty awful at face value.
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OpinionComment: John Lewis creates instore magic
At the age of five I knew I loved retail. I was standing with my parents in the middle of Norwich’s branch of John Lewis – then known as Bonds.
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Opinion
Blog: Rise of the machines
A virtual fitting room brings the benefits of the physical fitting room to the online store, boosting profitability by improving conversion rates and reducing garment returns.
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OpinionBlog: Luxury experiences can be delivered online
Versace has become the latest luxury player to dive into online selling, launching a UK site which it hopes will make online shopping sexy.
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OpinionNick Bubb's verdict: Asos - a super online story
The old adage of caveat emptor (“let the buyer beware”) sprang immediately to mind when the Bestseller Group began to aggressively build a stake in Asos just over two years ago.
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OpinionComment: Retailers need to offer delivery choice to keep customers happy
If the customer is ‘king’, we’re now experiencing consumers wield their power, as we witness an irreversible shift from the few to the many.
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OpinionComment: Winning customers in a world of change
Trust is one of the themes of the speech I am giving today at the World Retail Congress. It is (surprise, surprise) a room full of retailers from around the world but what is true for our industry is also true for other sectors.
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Opinion
Blog: Creating a connected retailer
We’re about a third of the way through a nine-month project to install a new integrated multichannel solution for footwear specialist Charles Clinkard, including a merchandising system, point of sale, and CRM.
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OpinionComment: Dispatches' Poundland investigation
The real message from last night’s Dispatches programme about Poundland is surely the extent to which retailers are providing consumers with great value in these straitened times.
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OpinionComment: Should we be doing more to fight crippling business rates?
It’s September again. A notable month, not just because of my birthday (all gifts gratefully accepted) but because it’s when the powers that be set the figure by which business rates will be increased next year.
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OpinionComment: Choosing the right market for cross-border trade
The world is flattening and borders are blurring, opening up a wealth of new opportunity for UK retailers.
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OpinionComment: What do Primark and Burberry have in common?
There are differences between Primark and Burberry’s propositions, but there are also strong similarities.
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OpinionBlog: The Body Shop finds its catwalk feet
Sitting front row at London Fashion Week as a guest of The Body Shop, fascinated by the sky high heel-less heels that the models wore as they elegantly strutted down the catwalk, I couldn’t believe my luck.
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OpinionComment: Retail lessons from Home Depot's failure in China
US retailer Home Depot has decided to pull out of China, shutting all its stores.
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OpinionBlog: How Currys is utilising responsive design
Mobile commerce is transforming customer behaviour and retailers must work fast to keep pace. Responsive design is one way to do this.
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OpinionComment: Farewell to Allders as closure looms
That the demise of one shop can command such attention in a retail landscape scarred by CVAs and large administrations is a reflection of the place Allders holds in British retailing history.
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OpinionComment: Where to now for JJB Sports?
As embattled retailer JJB Sports seeks a sale, spare a thought for its staff.
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OpinionRetail Surgery: How do I avoid competing for the same words on paid searches?
Many of our sub-brands share markets and products. How do we avoid competing for the same words on paid searches, thus pushing up prices?