Opinion – Page 230
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OpinionComment: Technology needs to be at the heart of retail business
As the Retail Week Technology Summit 2012 takes place in London this week, Chris Brook-Carter shares his thoughts on the importance of the sector.
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OpinionNick Bubb's verdict: House of Fraser - a forgotten hero?
Compared to its bigger and more high-profile department store peers, Debenhams and John Lewis, House of Fraser is out of the public limelight, but it is still a major player in the branded premium end of the fashion market.
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OpinionComment: Retail technology is a challenge
IT bosses in retail are used to working in a state of flux, and the technology landscape continues to throw up challenges to keep them busy.
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OpinionComment: The future of UK retail from 2013
Today Jon Copestake is speaking at the Retail Week Technology Summit 2012 about the outlook for retail. Here are his thoughts.
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OpinionComment: Are joint store concepts the way foward?
Exciting news from Japan, where two of the country’s leading retailers are teaming up to launch a joint store concept.
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OpinionComment: How social commerce might just save social
This year has seen the largest investment by brands in social channels, technologies and platforms to date and the forecast for 2013/2014 is even larger.
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OpinionComment: What's the difference between multi-channel and omni-channel?
Why not opt for Martini-channel when seeking to convince others that you are in retailing’s technological vanguard?
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OpinionComment: Mobile will become the lynchpin of multichannel
The way consumers engage with brands and retailers is going mobile. Analyst firm Gartner suggested that by 2013 more online search will be conducted on smartphones than on the PC or laptop.
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OpinionNick Bubb's Verdict: HMV expects Christmas sales pick-up. Is this credible?
The new senior management team at HMV have only been in place for a couple of weeks, but already they are blaming poor recent trading on “a lack of new releases”…and predicting a strong pick-up at Christmas. Is this credible?
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OpinionComment: Hamleys deal opens the door to overseas growth
This week’s acquisition of Hamleys, which famously describes itself as the “finest toy shop in the world”, paves the way for the retailer to test that claim on a truly global scale.
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OpinionComment: Customer loyalty can lead to retail currency
Customers can sniff out phonies so learn to keep them happy.
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OpinionRetail Surgery: What are the legal considerations for a social commerce strategy?
What are the top legal considerations that retailers should have in place to underpin a social commerce strategy?
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OpinionRetail Surgery: How do I take on a retail apprentice?
My business is interested in taking on an apprentice. How do I get the process going?
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OpinionBlog: Turn your Facebook fans into brand ambassadors
This week Facebook held its first-ever retail summit, where speakers from the social network giant urged delegates to use the platform to convert fans into brand ambassadors.
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OpinionComment: Uphill slog to get Blacks in shape
The 80% plunge in first-half profits at JD Sports, mainly attributable to recently acquired outdoor specialist Blacks, looks pretty awful at face value.
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Opinion
Blog: Rise of the machines
A virtual fitting room brings the benefits of the physical fitting room to the online store, boosting profitability by improving conversion rates and reducing garment returns.
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OpinionComment: John Lewis creates instore magic
At the age of five I knew I loved retail. I was standing with my parents in the middle of Norwich’s branch of John Lewis – then known as Bonds.
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OpinionBlog: Luxury experiences can be delivered online
Versace has become the latest luxury player to dive into online selling, launching a UK site which it hopes will make online shopping sexy.
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OpinionNick Bubb's verdict: Asos - a super online story
The old adage of caveat emptor (“let the buyer beware”) sprang immediately to mind when the Bestseller Group began to aggressively build a stake in Asos just over two years ago.
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OpinionComment: Retailers need to offer delivery choice to keep customers happy
If the customer is ‘king’, we’re now experiencing consumers wield their power, as we witness an irreversible shift from the few to the many.