Opinion – Page 213
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OpinionComment: Horse meat scandal should drive return of quality control
How should the grocers avoid another scandal like the horse meat saga? By employing independent quality control teams, argues Bill Grimsey.
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OpinionComment: The changing nature of the supply chain
As with every other area of retail, the supply chain is in the throes of transformation. Not only is the global nature of sourcing changing, but multichannel’s tendrils are reaching every part of business and the supply chain is no exception.
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OpinionBT Retail Week Technology Awards: One month to go
There’s just under a month to go until the deadline for entries for the BT Retail Week Technology Awards.
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OpinionComment: Deciding factors for survival? Specialisation and authority
The last few months seem to have been a tipping point in retail, with major casualties adding to the loss of jobs and the closure of hundreds more high street shops.
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OpinionComment: Wake up and smell the coffee shops
Time was when we used to be pretty happy with a cup of dark liquid that didn’t taste of much in particular and which was dispensed from a glass flask containing what was claimed to be “filter coffee”.
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OpinionBlog: Topshop could take Burberry's catwalk innovation crown
This weekend Topshop could really set itself apart from its rivals with the huge digital and online push it is preparing fits London Fashion Week show on Sunday.
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OpinionComment: New Look can see the value of exploring new horizons
With most UK retailers talking about multichannel at every opportunity, you can bet that terms like ‘e-tail’ and ‘click-and-collect’ will continue to be popular buzzwords in 2013.
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Opinion
Blog: Is it RIP for NFC?
When the iPhone 5 was released recently, one of the big talking points was the decision not to include near field communication (NFC) capability. So is this a missed opportunity by Apple or a stark assessment of the technology’s prospects?
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OpinionComment: European retailers are having to pay the price online
While overall EU retail sales fell again this week according to Eurostat, cross-border EU online revenues remain strong - now attracting interest from tax authorities across Europe.
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OpinionComment: British retailers can use their heritage to help expand abroad
Are international sales the answer to offset depressed domestic demand? My response is a resounding ‘yes’, with caution that it is not a short-term answer or a quick fix.
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OpinionComment: Horse meat has undermined trust in food retailers
From spaghetti bolog-neighs to nag-bog, no one can deny there has been a lighter side to the horse meat fiasco. But as the scandal spreads there is less to laugh at.
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OpinionRetail surgery: What is the key to providing a more personalised customer service experience on the phone?
What is the key to providing a more personalised customer service experience on the phone?
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OpinionRetail surgery: How can I beat my competitors when it comes to efficient stock delivery?
How can I beat my competitors when it comes to efficient stock delivery?
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OpinionBlog: Valentine's Day is mushy but it might give the high street a boost
I’m not usually one for sentimental mush but there’s something about men desperately clamouring to get their hands on a bunch of roses on February 14 that brings a smile to my face.
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OpinionComment: How advisory boards add value and promote future success
In a market that is flat at best, the Holy Grail is growth, leading chairmen and chief executives to ask two questions: have I got the right strategy and have I got the right people?
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OpinionComment: Homewares retailer Dunelm reports a successful first half
Homewares specialist Dunelm has shown itself to be a dab hand at convincing consumers to spruce up their houses, despite tough times, by unveiling a first-half profit growth.
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OpinionNick Bubb's Verdict: Republic's demise is good for Superdry
If Superdry is the “king” of young fashion brands, its edgier-sounding but weak High Street rival Republic was never going to enter the ranks of the retailing royalty.
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OpinionComment: Republic's downfall highlights the fast changing fashion sector
Republic has sadly entered administration, which is a disappointing turn of events for a retailer that had been gaining clothing market share up until calendar year 2011, but highlights the changing young fashion landscape.
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OpinionBlog: Horse meat has penetrated the consumer psyche
The horse meat scandal was laughed off by many when it first hit the headlines. But worryingly the scandal has escalated and has now fully penetrated the consumer psyche.
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OpinionComment: PCI Security Problems - the practical versus the perfect
Security rules are wonderful things and nowhere are they more needed than in retail and payment card data. But there is a common criticism of the organization that handles such matters.