Opinion – Page 205
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OpinionComment: Asos’ entrepreneurial culture delivers retail success
A fall in basket value might be a worrying sign at some retailers but at online fashion specialist Asos it does not look like a problem.
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OpinionComment: Customer focus is the missing ingredient
Once upon a time, a trip to the US gave a foretaste of the future of retailing, in terms of store design and new formats.
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OpinionNick Bubb's Verdict: Argos - Luck, or good judgement?
Argos has reversed years of LFL sales declines and been able to capitalise on the tablet PC boom, but was that through luck or good judgement?
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OpinionBlog: Welcome to the new generation of ecommerce
Asos boss Nick Robertson was boasting about its latest innovations yesterday as he unveiled a 19% jump in pre-tax profit.
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OpinionComment: iTunes has permanently shifted the state of retailing
iTunes, which celebrates its tenth anniversary this week, has transformed music retailing in the decade since it launched and pushed forward customer analysis in the process.
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OpinionComment: There are international opportunities out there for retail
If you happen to be a libertarian socialist, ex-miner or of a misogynistic nature, I would advise that you stop reading this column now.
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OpinionComment: Retailers have tough questions to ask themselves after Bangladesh
Your staff can be ‘well treated’ and your supply chain ‘ethical’, but when people lie dead in the rubble of a factory in your supply chain, serious questions have to be asked.
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OpinionBlog: Tesco multichannel boss Robin Terrell on how mobile has changed retailing
As anyone who has recently started a new job will tell you, in your first few weeks you’re constantly being asked ‘how are you getting on?’ and ‘what’s it like?’
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OpinionComment: Williams-Sonoma may find the UK going tough
Selling cheap impulse-buy items may be straightforward, but shifting upmarket homewares is a trickier proposition.
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OpinionComment: Retailers need to learn the nuances of trading in the USA
Tesco’s recent announcement that it is abandoning its strategy of operating stores in the US is just the latest example of how difficult it can be for British retailers to succeed on the other side of the pond.
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Opinion
Blog: Easy does it - a new take on loyalty
Every business wants to have loyal customers – but loyalty is always a rather strange concept in business. We often only discover that a customer isn’t loyal when they never speak to us again!
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OpinionComment: Retailers must refocus in a changing property market
Pressures on the retail industry are forcing businesses to take a step back and re-evaluate their store portfolios.
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OpinionComment: Digital is the new battlefield for the grocery sector
In breaking the £1bn barrier for digital sales, John Lewis has demonstrated 2013 will be a seminal year in its own development.
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OpinionComment: Value and ethics can coexist in the fashion industry
Figures released in May 2012 by Euromonitor International showed that of the UK’s top five clothing companies, four were value brands.
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OpinionRetail surgery: How can retailers leverage big data and overcome loyalty card fatigue?
How can retailers leverage big data and overcome loyalty card fatigue?
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OpinionRetail surgery: What are the best ways to gather customer feedback?
What are the best ways to gather customer feedback?
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OpinionBlog: Tesco's digital office needs to deliver true innovation
Tesco’s decision to open an office in London’s trendy Shoreditch in order to be part of the digital scene shows its commitment to become a digital leader.
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OpinionComment: Next Boss Wolfson’s bonus decision has wider implications
Next boss Lord Wolfson’s decision to share a £2.4m bonus with staff was not only eye-catching, it caught the mood of the times too.
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OpinionComment: How the retail sector rates as an investment opportunity
Investor and author Robert Allen once asked: “How many millionaires do you know who have become wealthy by investing in savings accounts? I rest my case.”
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OpinionBlog: Measurement can make sense of the vast tsunami of online data
Management consultant and author Peter Drucker said “What gets measured, gets managed”.