Opinion – Page 197
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Opinion
Blog: Operational excellence - a retail journey
Trying to deliver a seamless omni-channel customer experience, can put a huge strain on traditional systems and processes.
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OpinionComment: Marks & Spencer's focus turns to autumn fashion range
Investors are likely to press the pause button on Marks & Spencer for the time being. The retailer’s first-quarter statement came in much as expected.
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OpinionComment: No-nonsense advice for a successful business
I recently gave a talk to a group of business people, reflecting on recent frustrations and thought wouldn’t it be great if people just got to the point and cut the crap.
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OpinionNick Bubb’s Verdict: The Weather - Fairweather friend or foe?
It is easy to mock retailers’ excuses about the weather, but fair weather really can be their friend or foe at this time of year.
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OpinionBlog: Selfridges launches Denim Lovers crowd-sourced campaign
Department store group Selfridges has launched a crowd sourced digital marketing campaign to support the opening of its Denim Studio.
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OpinionComment: UK retailers have seized international opportunities
Britain is once again colonising the world as retailers expand their reach through ecommerce and multichannel with a number of approaches.
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OpinionComment: Nicole Farhi - Trouble in luxury world
Luxury brand Nicole Farhi is in administration, but were the warning signs there to be seen?
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Opinion
Blog: Revenue generation - a retail journey
How do you deliver a seamless omni-channel experience, tailored to individual customers?
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OpinionComment: Tesco continues to innovate with new projects
With news out this week that Tesco is to launch a wine brand which will be created by consumers, the supermarket giant looks likely to set a new benchmark for customer engagement.
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OpinionComment: Iceland will not back down in the fight for GM-free food
Environment secretary Owen Paterson bows to trans-Atlantic pressure for genetic modification and urges consumers to embrace this marvellous new technology.
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OpinionRetail surgery: Can employee engagement affect customer satisfaction?
Can employee engagement affect customer satisfaction?
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OpinionRetail surgery: How can I make sure that I am prepared for upcoming changes to civil justice laws?
How can I make sure that I am prepared for upcoming changes to civil justice laws?
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OpinionComment: Retailers should market brands through wholesale channels
All the talk about omnichannel, and the restructuring of retail fulfilment processes, implies a serial decoupling of the classic chain of distribution.
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OpinionComment: Was Lord MacLaurin’s criticism of Sir Terry Leahy fair?
It wasn’t quite a regicide, but former Tesco boss Lord MacLaurin’s criticisms of his successor Sir Terry Leahy prompted sharp intakes of breath - and some applause - at the grocer’s AGM last week.
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OpinionComment: Retail offers opportunity to young unemployed
Pop star Rita Ora added glamour to this week’s Fashion Retail Academy Awards when she made an appearance to hand out the final gong.
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OpinionBlog: Retailers must grasp the opportunity of the retail inquiry with both hands
The retail inquiry heated up this week as six big names including Alliance Boots and Sainsbury’s eloquently laid out the struggles in the retail sector as business rates yet again topped the bill.
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OpinionNick Bubb’s Verdict: Ocado and Waitrose - A doomed marriage?
The increasingly unhappy marriage of Ocado and Waitrose seems set to end in the divorce courts, but can the two sides patch up their differences?
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OpinionBlog: Amazon's new social gifting service - Amazon Birthday Gift
Amazon has introduced a feature on its site to tap into the growing trend of social gifting, allowing a group of Facebook friends to collectively buy an Amazon gift card for a mutual friend.
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OpinionBlog: Is Ocado a retailer or a technology provider?
Ocado chief Tim Steiner seemed pretty pleased with himself today. While the online grocer has slipped into the red again in its half year results, sales are up and he is confident for the future.
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OpinionComment: John Lewis to grab greater share of overseas spend with airport shop
John Lewis’s move into airport retailing provides it with a huge opportunity to raise its brand profile among international shoppers, making it as much a destination as Selfridges or Harrods.