Opinion – Page 177
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OpinionWest Elm: What do retailers need to know?
The US furniture and homewares retailer has made its UK debut and its parent company plans to introduce other brands here
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OpinionComment: Growth shoots have yet to bear fruit for retailers
Rumblings from the governor of the Bank of England, Mark Carney, that he is already “concerned” the country is heading for another real estate bubble may be hard to square in the boardroom of Carpetright
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OpinionBlog: Harris + Hoole holds a hackathon for mobile app ideas
If you’re ever unsure about what to do next to improve your mobile app, it’s worth taking a leaf out of Harris + Hoole’s book.
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OpinionBlog: How digital and physical worlds have collided in 2013
Convergence has been the watchword of 2013. In the past 12 months that has manifested itself in how the digital and physical retail worlds have collided as technology is embraced within shopping centres and stores.
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OpinionComment: The four main delivery trends of 2013
UK consumers will wait at home for an average of over 140 minutes for online shopping deliveries this Christmas, costing the country an equivalent of over £850m. There is clearly a way to go to ensure that the retail back end catches up with the promise of an omnichannel world.
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OpinionComment: It's too early to call Christmas just yet
Late last month I was asked to present to a German company on the latest retail trends and developments from around the world.
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OpinionBlog: The race for Third Place
In ancient Rome the citizens had a propensity for hanging out in public baths, the French, at least as far as the stereotype goes, spent all their time sitting and chatting outside cafes and of course the English had their Renaissance coffee houses, Gin Lane and of course the pub.
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OpinionComment: Why the constant focus on flagships?
Why is it that retailers seem hell-bent on opening flagships and sometimes little else?
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OpinionComment: Are retailers becoming media companies that happen to sell products?
Tesco was back in the news this week, after Philip Clarke once again claimed that the grocer’s strategy will ultimately lead it to success – despite its third quarter like-for-like fall in sales.
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OpinionComment: Chancellor must be commended on business rates but revaluations are critical
I have always addressed the position of business rates from one of fairness. A taxation policy must be fair and we all know rates for retail are not fair.
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OpinionComment: What ‘I’m a Celebrity’ can teach retailers
Nothing says it’s nearly Christmas like settling down in front of a roaring fire, switching on the telly and watching minor celebrities getting covered in cockroaches.
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OpinionRetail surgery: How can online clothing retailers overcome buyer hesitation?
How can online clothing retailers overcome buyer hesitation?
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OpinionRetail surgery: How can retailers best utilise the pop-up format?
How can retailers best utilise the pop-up format?
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OpinionBlog: Etailers on the hunt for smaller stores with more flexible terms
It wasn’t so long ago that many in the property world were predicting the demise of the high street. High profile administrations suggested that the high street and, consequently, retail were in permanent decline.
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OpinionComment: West Elm will reinvigorate the UK home market
West Elm’s entrance to the UK furniture and home market will help reinvigorate the premium end of this sector, filling a gap that is currently underserved.
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OpinionComment: McColl’s must highlight its USP in competitive market
Convenience store specialist McColl’s has joined retailers including Ao.com, Poundland and Pets at Home with its ambition to float on the stock market.
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OpinionComment: Engage your business around the customer journey
Much thinking about customer service has focused on ‘moments of truth’, the particular interactions with high emotional content that provide the opportunity to delight the customer and intensify loyalty.
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OpinionComment: Business rates cap is welcome but unfit system must be overhauled
This morning, Retail Week has reported that there may be some good news in tomorrow’s Autumn Statement.
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OpinionComment: Amazon drones are not just pie in the sky
An inspired vision of the future for online delivery or an extravagant PR stunt designed to coincide with Cyber Monday?
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OpinionNick Bubb’s verdict: Tesco - no easy solution
The stockmarket had been softened up for bad news on Q3 sales, so, with no profit warning today, Tesco’s shares have rallied.