Opinion – Page 177
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OpinionComment: Tackling business rates does not end the high street's struggle to survive
The Chancellor delivered an extremely welcome Christmas present for retailers in his statement last week. But while we feel grateful for the gift, the consensus from the industry is that it has not been packaged in quite the right way.
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OpinionComment: High street retailers are feeling the property pinch
Most people won’t be surprised to hear that the Government’s high street rescue plan seems to have fallen rather flat.
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OpinionComment: What can retailers learn from YouTube's most popular ads in 2013?
On a very simple level we all need to understand why people use YouTube, what they view and why they share.
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OpinionComment: Interiors pace picks up as Christmas looms
At a time of year when things are normally slowing down, the interiors pace seems to be heating up.
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OpinionVideo: Jessops' ad fails to capture real benefits of staff expertise
Jessops’ new campaign stars its owner and Dragons’ Den stalwart Peter Jones attempting to show off the camera retailer’s expert customer service.
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OpinionRetail surgery: What are the most important parts of an online security strategy?
What are the most important factors retailers need to consider when developing a security strategy?
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OpinionRetail surgery: What is an emotionally-driven loyalty programme?
Many of today’s customer loyalty programmes are centred on earning points through purchases. However, a more engaging method, termed “emotional loyalty”, is beginning to emerge.
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OpinionNick Bubb's Verdict: Sports Direct and SuperGroup - A tale of two IPOs
Now that Fat Face is the latest retailer to be thinking about an IPO, it’s timely to look back at how Sports Direct and SuperGroup have fared since going public.
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OpinionComment: A Richer approach to doing business
I first met Julian Richer in 1995, when I arranged an inspiration trip to the UK for then-chief executive of Best Buy Brad Anderson and his senior executive board.
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OpinionWest Elm: What do retailers need to know?
The US furniture and homewares retailer has made its UK debut and its parent company plans to introduce other brands here
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OpinionComment: Growth shoots have yet to bear fruit for retailers
Rumblings from the governor of the Bank of England, Mark Carney, that he is already “concerned” the country is heading for another real estate bubble may be hard to square in the boardroom of Carpetright
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OpinionBlog: Harris + Hoole holds a hackathon for mobile app ideas
If you’re ever unsure about what to do next to improve your mobile app, it’s worth taking a leaf out of Harris + Hoole’s book.
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OpinionBlog: How digital and physical worlds have collided in 2013
Convergence has been the watchword of 2013. In the past 12 months that has manifested itself in how the digital and physical retail worlds have collided as technology is embraced within shopping centres and stores.
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OpinionComment: The four main delivery trends of 2013
UK consumers will wait at home for an average of over 140 minutes for online shopping deliveries this Christmas, costing the country an equivalent of over £850m. There is clearly a way to go to ensure that the retail back end catches up with the promise of an omnichannel world.
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OpinionComment: It's too early to call Christmas just yet
Late last month I was asked to present to a German company on the latest retail trends and developments from around the world.
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OpinionBlog: The race for Third Place
In ancient Rome the citizens had a propensity for hanging out in public baths, the French, at least as far as the stereotype goes, spent all their time sitting and chatting outside cafes and of course the English had their Renaissance coffee houses, Gin Lane and of course the pub.
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OpinionComment: Why the constant focus on flagships?
Why is it that retailers seem hell-bent on opening flagships and sometimes little else?
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OpinionComment: Are retailers becoming media companies that happen to sell products?
Tesco was back in the news this week, after Philip Clarke once again claimed that the grocer’s strategy will ultimately lead it to success – despite its third quarter like-for-like fall in sales.
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OpinionComment: Chancellor must be commended on business rates but revaluations are critical
I have always addressed the position of business rates from one of fairness. A taxation policy must be fair and we all know rates for retail are not fair.
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OpinionComment: What ‘I’m a Celebrity’ can teach retailers
Nothing says it’s nearly Christmas like settling down in front of a roaring fire, switching on the telly and watching minor celebrities getting covered in cockroaches.