Opinion – Page 148
-
OpinionComment: Walmart’s GoBank deal isn’t really about banking
Walmart’s decade-old aspiration to start its own bank just got a boost, with the roll-out of GoBank, a free mobile checking account, in partnership with Green Dot.
-
OpinionComment: House of Fraser's click-and-collect café is a long shot
House of Fraser has announced it will offer a click-and-collect service in Caffé Nero… is this a bridge too far and is the timing right?
-
OpinionComment: Will digital innovation turn Mothercare around?
Following Mothercare’s plans to become a digitally-led business, will the retailer be able to understand its customers digital demands?
-
OpinionBlog: An impressive crop of winners at the Hermes Retail Week Supply Chain awards
Returns are a long-term problem for online retailers. The proportion of returned products can reach 40% in some categories, with fashion particularly affected.
-
OpinionComment: UK proving to be a challenging market for Zara
Zara UK’s operating profit fell by over a third in the year to the end of January 2014 because of increased costs, while its sales increased by just £15m.
-
OpinionComment: The insight new leaders need to face the changing retail world
With new developments in retail technology and attitudes coming thick and fast, retailers need proper context to create the right strategy.
-
OpinionComment: Why Apple Pay could be a retail game changer
Apple’s iPhone 6 has grabbed a lot of headlines, but it is the company’s entry into mobile payments that may cause the biggest market disruption.
-
OpinionRetail surgery: How is the role of the shop assistant changing?
Due to the amount of product information available online, the in-store service assistant role is changing from being a product adviser to a supply chain specialist.
-
OpinionRetail surgery: How can I effectively target consumers in real time?
Targeting consumers in real time is a focus for many retailers, but how should they approach it?
-
OpinionComment: What brands can teach retailers about consumers
As retailers such as Nike and Apple have shown, brands can often breathe fresh ideas and expertise into retailers and their customer service.
-
OpinionNick Bubb’s verdict: Tesco - it’s the hypermarkets, stupid
It is often said that “it’s the economy, stupid”, but the root of Tesco’s current predicament is its over-exposure to hypermarkets.
-
OpinionComment: Dave Lewis’s baptism of fire as Tesco boss
Tesco’s chief executive Dave Lewis has to take decisive action to define his strategy following the revelation of the retailer’s overestimated profits.
-
Opinion
Marketing campaign: Notonthehighstreet.com chooses a life less ordinary
Viewers are asked to ‘choose a life less ordinary’ in Notonthehighstreet.com’s new ad campaign.
-
OpinionComment: Mothercare's rights issue will allow focus on customers
Tight cost control is a retail basic but on its own it’s rarely enough to build a business and persuade the shopper to open her purse.
-
OpinionComment: Retailers looking to expand should think internationally
Go east, west, north and south young man. The case for UK retailers to expand overseas is currently strong.
-
OpinionComment: Government must act on business rates and planning if it wants a healthy high street
The plight of our traditional shopping area must remain a priority for this government and the £1 billion package of support for the high street launched last December is to be welcomed.
-
OpinionComment: Alibaba is the perfect springboard for China ecomm expansion, says M&S
According to reports, Alibaba – China’s ecommerce giant – is set to break records with the largest Initial Public Offering (IPO) in history, as it floats its shares on the New York Stock Exchange.
-
OpinionComment: How Burberry and Topshop use technology to put money in the till
London Fashion Week has once again highlighted the relentless convergence between retail and technology.
-
OpinionComment: Luxury brands must improve their online customer service offer
With ecommerce becoming increasingly prevalent, luxury retailers must improve their online and delivery service or risk losing their customers.
-
OpinionRetail surgery: How can modern supply chains help retailers boost sales?
With retail now very much a multichannel environment, the challenge is to build a supply chain that services a multitude of customer needs.