Opinion – Page 137
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OpinionComment: Kingfisher boss Laury expected to confront overspaced estate
As new Kingfisher chief executive Véronique Laury prepares to post full-year figures in just over a month’s time, the pressure is on.
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OpinionInternational analysis: Walmart wakes up to a new retail reality
Slowly but surely, the world’s largest retailer is waking up to a new retail reality and is building strong foundations for future prosperity.
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OpinionComment: Shop design matters little if customer service is absent
It’s no good having the right product in the right place at the right time, if the all-important customer-service element is absent.
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OpinionBlog: Information is vital to reducing abandoned baskets
New research from Hermes suggests providing consumers with more information before checkout could reduce the number of abandoned baskets.
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OpinionComment: Why London Fashion Week is important for retailers
London Fashion Week has kicked off, but why is the catwalk showcase becoming increasingly important for retailers?
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OpinionComment: Stores will rise again as Amazon’s drone dream is downed
Local high street stores will need to be front and centre of the convenience revolution as Amazon’s drone delivery service is derailed.
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OpinionComment: Morrisons’ CEO search could cause strain at the top
The grocer must be considerate of its interim boss’s ambitions while it searches for a new chief executive, says Jamie Zuppinger.
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OpinionComment: Creating a new model for the chocolate business
Britain is experiencing a renaissance in chocolate production and Hotel Chocolat is leading the way, says Angus Thirlwell.
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OpinionNick Bubb’s verdict: Sports Direct - smoothing over the cracks?
Ahead of today’s update, the City worried that cracks were appearing in Sports Direct’s edifice, but they have been smoothed over.
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OpinionComment: John Allan can make a difference to Tesco
Tesco will hope incoming chairman John Allan can bring all his experience to bear in helping to steer a retail turnaround as he steps into the shoes left by Sir Richard Broadbent.
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OpinionComment: Vloggers can provide retailers with the authenticity they often lack
Consumers engage with video content like no other form, but brands’ efforts to go it alone have been patchy.
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OpinionComment: A year and counting… when will Sports Direct hire a finance director?
Sports Direct gets curiouser and curiouser and it is surely time the lack a finance director is addressed at the retailer.
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OpinionComment: Supermarkets should be striving to feel different
Much time and money is expended on making our supermarkets look the way they do, but does the effort make things better for shoppers?
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OpinionComment: Business rates are scaring off overseas retailers
The UK’s outdated business rates system is scaring off overseas retailers and we are losing much needed investment as a result.
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OpinionRetail surgery: How can I use in-store technology to improve customer service?
Although online retail is becoming increasingly prevalent, bricks-and-mortar sales still make up the bulk of revenue for many retailers.
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OpinionComment: What can retailers learn from the Christmas trading period?
The Christmas trading period has offered retailers valuable lessons on customer expectation, supply chain and fulfilment.
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OpinionComment: Retail’s voice must be heard in the pay debate
As David Cameron puts pressure on business to increase employee pay, it is necessary for the retail sector to participate in the debate.
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OpinionComment: Supply chain integrity should be a retail priority
As many grocers compete for the lowest price, Marks & Spencer takes a different approach by prioritising quality in its products.
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OpinionComment: How the Super Bowl turns views into purchases
Shoppable advertisements and promotions aired during the Super Bowl demonstrate how retail boundaries are being blurred.
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OpinionComment: Investors hope to count the pennies as Poundland buys 99p Stores
Poundland’s proposed takeover of 99p Stores for the equivalent of over 55 million customer transactions pleased the market, sending its share price up 15%.