Opinion – Page 136
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OpinionComment: Turmoil is still rife despite chief exec turnover plunging in 2014
The changing retail landscape in 2014 had a marked impact on the number of chief exec appointments made during the year.
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OpinionComment: Ao.com may have wobbled but it has not wilted
Ao.com has had a turbulent year, with the retailer floating, soaring in value and issuing a profit warning within 12 months.
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OpinionComment: Retail’s shopping list as general election nears
Retailers should look closely at the candidates for the general election and aim to pick up policy bargains as the UK prepares to vote.
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OpinionComment: Embracing change is central to retail success
In light of management changes across the sector, it should be noted that change is an unpredictable but inherent part of the retail world.
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OpinionComment: Thorntons strives to restore an eggcellent performance
The chocolatier’s efforts to turn itself into an FMCG business have turned soft as a Belgian truffle but its brand is still strong.
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Opinion
Comment: Greater variation from store to store is the key to better sales
An unwavering approach to interior design is not always the best way to ensure that customers beat a path to your door.
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OpinionComment: Don’t blame young people for rejecting supply chain careers
Those in the supply chain industry need to work hard to show young people the opportunities in the sector, says Laura Heywood
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OpinionRetail surgery: How can I use emotional insight to understand shoppers?
Analytical technology has made collecting data for customer insight more widely available than ever.
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OpinionComment: Retailers must beware the two Ed monster as general election looms
With the general election fast approaching, retailers must remember that it would be a disaster for the sector if Labour were victorious.
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OpinionComment: Ask simple questions to enhance online success
Retailers should learn from the best ecommerce operations to ensure their online offer is as appealing as their in-store offer.
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OpinionComment: Morrisons’ David Potts must combine best of old school and the new
Morrisons has announced David Potts as its chief executive – will the former Tesco Asia boss be able to turn the struggling grocer around?
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OpinionComment: Kingfisher boss Laury expected to confront overspaced estate
As new Kingfisher chief executive Véronique Laury prepares to post full-year figures in just over a month’s time, the pressure is on.
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OpinionInternational analysis: Walmart wakes up to a new retail reality
Slowly but surely, the world’s largest retailer is waking up to a new retail reality and is building strong foundations for future prosperity.
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Opinion
Comment: Shop design matters little if customer service is absent
It’s no good having the right product in the right place at the right time, if the all-important customer-service element is absent.
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OpinionBlog: Information is vital to reducing abandoned baskets
New research from Hermes suggests providing consumers with more information before checkout could reduce the number of abandoned baskets.
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OpinionComment: Why London Fashion Week is important for retailers
London Fashion Week has kicked off, but why is the catwalk showcase becoming increasingly important for retailers?
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OpinionComment: Stores will rise again as Amazon’s drone dream is downed
Local high street stores will need to be front and centre of the convenience revolution as Amazon’s drone delivery service is derailed.
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OpinionComment: Morrisons’ CEO search could cause strain at the top
The grocer must be considerate of its interim boss’s ambitions while it searches for a new chief executive, says Jamie Zuppinger.
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OpinionComment: Creating a new model for the chocolate business
Britain is experiencing a renaissance in chocolate production and Hotel Chocolat is leading the way, says Angus Thirlwell.
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OpinionNick Bubb’s verdict: Sports Direct - smoothing over the cracks?
Ahead of today’s update, the City worried that cracks were appearing in Sports Direct’s edifice, but they have been smoothed over.

















