Opinion – Page 133
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OpinionComment: Amazon needs to take more than legal action to stamp out fake reviews
Big review platforms like Amazon, Yelp and TripAdvisor are no strangers to legal troubles, but they’re normally on the other side of the courtroom.
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OpinionComment: Pret’s loyalty scheme does not trump fair rewards based on insight
There is something amusing and yet equally alarming about Pret a Manger’s policy of bestowing random acts of kindness on customers.
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OpinionRetail surgery: How can wearable tech be used to improve my online retail offer?
The rise of multichannel retail and increasingly discerning shoppers put retailers under huge pressure to ensure their website entices visitors towards a purchase.
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OpinionRetail surgery: How can I make the most of omnichannel data?
For retailers, customer data and insight are fundamental to gaining a competitive advantage.
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OpinionComment: Retail’s unique vitality is due to its diversity
The diverse and inclusive mix of staff and shoppers that makes the retail industry so exciting is worth protecting across the sector.
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OpinionComment: Tesco’s loss is dire but progress is being made
Tesco’s have announced a staggering loss of £6.38bn, but boss Dave Lewis hopes this could draw a close to the grocer’s downwards spiral.
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OpinionComment: Primark is right to put shoppers before bottom line
Primark is usually as adored by the City as it is by customers. But despite posting rising profits, analysts reacted rather coolly.
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OpinionComment: Zara’s new factory-like flagship opens on Oxford Street
Zara opened a flagship at the eastern end of Oxford Street on Friday, which is supposed to have a more industrial/factory-like feel to it.
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OpinionBlog: Achieve first-time delivery through neighbourly love
Supply chain businesses need to react to the increasingly demanding lifestyles of consumers and update their offering accordingly.
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OpinionComment: The CMA's Poundland probe must have consumers at its heart
External intervention in the industry often ignores the fact that retail is fundamentally driven by shopper behaviour.
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OpinionComment: Big four job cuts mark an end of Stalinesque command structures
For far too long, the big four were unwieldy and top-heavy bureaucratic machines, but the grocery world is changing.
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OpinionRetail surgery: How can I use social media to increase customer engagement?
The launch of Facebook’s new product advertisements has caused a stir across retail as brands consider how they can use the tool to identify and engage consumers in new and creative ways.
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OpinionComment: Retailers should take heart from the signs of sustainable recovery
Consumers are still on the rocky road to economic stability, but there are signs of a long-term, sustainable recovery on the horizon.
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OpinionComment: With mobile, the future of retail is in our hands
Mobile traffic has now surpassed desktop for many retailers and it will continue to grow at an increasing rate.
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OpinionHas Sainsbury’s sounded the death knell for coalition loyalty schemes?
Sainsbury’s changing the terms of its Nectar programme raises serious questions over the future direction of loyalty schemes.
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OpinionBlog: How can the retail supply chain adapt for the internet of things?
Planning for the internet of things is one way supply chain companies can get ahead in their competitive sector, says Katie Barker.
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OpinionComment: Tesco’s Lewis must impress when he unveils prelims next week
A shopping spree on Tesco shares came to a halt this week as investors waited for boss Dave Lewis to set out his stall at next week’s prelims.
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OpinionComment: Rushing to have the latest in-store technology is not always wise
QR codes were once part of a store’s visual merchandising and graphics package, but often not a penny was added to the bottom line.
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OpinionComment: There's a good reason there are no queues for Apple Watch
Unlike other Apple launches, the tech giant doesn’t want people to queue for its watch. But the days of queuing are not over.
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OpinionRetail surgery: How can I improve supply chain inventory accuracy?
One of the greatest infrastructural challenges facing retailers with multichannel delivery demands is ensuring estimates of store inventory are accurate.