Opinion – Page 130
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OpinionWhat can retailers learn about leadership from the recent Fifa scandal?
Fifa president Sepp Blatter has refused responsibility for allegations of misconduct under his leadership. But the buck must stop at the top.
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OpinionMicrosoft’s Halo campaign is a masterclass in how to engage with consumers
Retailers can learn a lot about launching new products or stores from Microsoft’s multi-faceted marketing campaign for Halo.
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OpinionComment: Iceland is close to having middle-class appeal
Iceland has been challenged by the discounters but the frozen food pioneer still packs a punch and is winning new customers.
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OpinionComment: Dixons Carphone runs rings around the competition
In a fairly flat electricals market, how has Dixons Carphone been able to hoover up so much market share?
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OpinionComment: Dixons Carphone is coming good on its sky-high ambition
A year ago, Seb James and Sir Charles Dunstone unveiled details of the proposed merger of electricals giant Dixons and Carphone Warehouse.
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OpinionMike Ashley looks match-fit to tackle the value sector
If he can do with general merchandise what he has done in sportswear and fashion, Mike Ashley could be about to move up into the value sector’s Premier League.
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OpinionComment: Economic reports should be approached with caution
There are so many factors affecting retail at present that basing predictions on the latest economic reports can prove somewhat precarious.
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OpinionBlog: Helping SMEs to take on the world with international delivery
SMEs are gaining in significance in the retail world, but international delivery is a must to remain competitive, explains Hermes’ Martijn de Lange.
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OpinionComment: Retailer know-how can benefit any business
Retailers should be shouting about their customer service skills, which are in demand across multiple sectors of business.
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OpinionComment: Discount dominance of British high streets is here to stay
There are plenty of people who complain about the composition of our high streets, but as shoppers we reap what we sow.
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OpinionRetailers targeting Generation Y should take note of the emoji revolution
Emoji is the UK’s fastest growing language and retailers must take heed of the latest means of communication being used by their young customers.
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OpinionLord Kirkham: Retailers should forget pollsters and trust their instincts
The general election result proved that it is right to follow your gut feeling, even if it contradicts expert opinion.
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OpinionAmazon’s move to pay tax in the UK will keep bad feelings at bay
Amazon’s decision to launch a branch of its business in the UK so that it will pay more tax here is a canny move to keep customers onside.
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OpinionEBay Enterprise reveals how British retailers can make it big China
China is a vast, competitive landscape, but British retailers willing to put in the time and effort can tame the dragon.
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OpinionComment: Google has begun blurring lines between ecommerce and entertainment
Google is allowing consumers to buy products from within YouTube ads as it sets its sights on Amazon and eBay’s ecommerce dominance.
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OpinionTravel specialist DFS Group unveils store at Singapore's Changi Airport
Luxury travel specialist DFS Group has opened its largest global store: a wine, spirits and tobacco flagship at Singapore’s Changi Airport.
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OpinionBooker’s Wilson ups convenience retail ante with Londis and Budgens deal
When Charles Wilson left Marks & Spencer to join Booker as chief executive in 2005, many observers’ eyebrows leaped in surprise.
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OpinionComment: Tesco gets it right with its Harris + Hoole coffee shop
In spite of the negative sentiment towards Britain’s largest grocer, Tesco still innovates and offers points of difference.
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OpinionIt is time for the transparency of every-day low prices
Retailers run the risk of damaging their reputations, diminishing profits and alienating consumers by holding too many promotions
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OpinionComment: How to join the dots between in-store and online commerce
In-store and online shopping really do have more in common than you’d think and it’s a huge mistake to treat them like two completely unrelated endeavours.