Opinion – Page 129
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OpinionComment: A winning combination to support retail
Planet Retail is combining with US-based company Retail Net Group to offer customers a wider portfolio of intelligence and analytics.
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OpinionComment: How we’re using livestreaming app Meerkat to build our retail brand
Meerkat is a great way of telling your brand story and engaging with people. They see how we interact with customers and get to meet our staff.
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OpinionComment: Wake up and smell the overpriced coffee overkill
Coffee has long been seen as an easy way of making money by many retailers, but are we now afloat with the brown stuff?
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OpinionRetail surgery: How can video communication increase retailers’ efficiency?
Video communication can increase a retailer’s efficiency by bringing together teams in distant locations so they can innovate faster.
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OpinionBryan Roberts: Tesco can have quiet satisfaction, but unknowns still exist
The fruits of Dave Lewis’ labours are starting to show, but challenges will continue to come thick and fast for the supermarket
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OpinionBlog: Hermes teams up with Everton to kick off new season
Everton Football Club is using myHermes to offer a click-and-collect option for fans purchasing their new season strip.
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OpinionComment: Ferrero's bid to acquire of Thorntons is a bitter sweet deal
Thorntons, which began life a century ago, could recapture its former glories under Ferrero but a deal may hit its store estate.
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OpinionRetail surgery: How can mobile technology increase engagement?
Whether customers are shopping online using their smartphones or browsing on their tablets, mobile technology is becoming increasingly significant for retailers.
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OpinionWill next week bring news of an international deal for Ocado?
When Ocado releases its interims next week interest is as likely to be focused on news about international prospects as its domestic market.
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OpinionBlog: 89% of supply chain managers don't have a close relationship with their suppliers
New research serves to highlight how important good relationships are to the smooth running of retail supply chains.
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OpinionComment: Why retail company directors must listen to their store managers
I’m sure it was Allan Leighton who first pointed out to me that indisputable truth that ‘feedback is the breakfast of champions’.
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OpinionComment: British etailers are clicking with overseas shoppers
The rewards of breaking into overseas markets online are huge and some British etailers are leading the way in showing how it is done.
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OpinionMalcolm Walker: What Mahiki can learn about customer service from Iceland
Being turned away from a London nightclub during a company night out showed the Iceland boss how not to approach customer service.
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OpinionComment: Gap’s brand identity is blue, beige and bland
Tired store design that needs a shot in the arm and drab, monochromatic stock options are at the heart of Gap’s problems.
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OpinionBritain’s commercial property model is sinking amid a quagmire of debt
Our broken business rates system needs a comprehensive review before it has a devastating impact on the country’s economy.
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OpinionComment: Majestic Wine boss Gormley could rebottle its specialist magic
Majestic Wine’s results this week provided headline writers with plenty of scope to play on the business’s lost sparkle.
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OpinionComment: Retailers should harness the potential of customer curiosity
Just as shy Tories helped the Conservatives during the general election, retailers should target shy shoppers.
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OpinionComment: Bonmarché dresses to impress, whatever the weather
While many of their customers are still looking forward to summer getaways, retailers’ thoughts are focused on the back-end of the year.
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OpinionApple Pay could be transformational but don’t expect too much too soon
At some point in the future, we don’t know when, shoppers will stop carrying plastic payment cards and use their phones instead.
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OpinionComment: Why Topshop's windows are the best on Oxford Street
The sudden appearance of screens in the windows of Topshop’s Oxford Circus store has lifted its visual merchandising above big name rivals.