Opinion – Page 128
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OpinionComment: Is your business too boring on social media?
Social media has transformed our lives, but it is amazing how people pretend they know what they are talking about in relation to it.
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OpinionBlog: Keeping the omnichannel customer satisfied
Hermes explores the benefits of a seamless shopping experience and why getting the customer journey right and all the experiences along the way is more important than ever.
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OpinionRFID blog: A seamless fit for a challenging market
Despite a challenging market, RFID has gained traction within the apparel sector at a greater pace than other retail categories – but, why?
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OpinionRetail surgery: What are the legal ramifications of fulfilment innovation?
What are the legal ramifications of fulfilment innovation?
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OpinionHelen Dickinson: Retailers have a strong mandate to drive change
The general election’s surprise outcome presents a great opportunity to put retail front-and-centre of the political agenda.
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OpinionComment: Consumers should be free to shop as they please on Sundays
Liberalisation of Sunday trading hours in England and Wales is a debate that has often polarised opinion, but the consumer knows best.
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OpinionBlog: John Lewis move on click-and-collect may be sign of changes to come
Does the announcement last week by John Lewis that it will start to charge for small click-and-collect orders signal a change in the industry?
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OpinionComment: Margin potential outweighs fashion sales decline at M&S
A minus in front of a sales number is never welcome especially, as in the case of Marks & Spencer, following indications of a return to form.
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OpinionNick Bubb's verdict: Is Marks & Spencer this season's big loser in fashion?
After a difficult season for many fashion retailers, no big ‘loser’ has yet been identified… but is Marks & Spencer a candidate?
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OpinionComment: JD Sports Oxford Street looks like a winner
The 34,000 sq ft JD Sports store which opened at the weekend on London’s Oxford Street is all about giving consumers more choice.
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OpinionRFID blog: A digital identity, for an anytime, anywhere world
In the first of a new series of blogs revealing everything retailers need to know about RFID, GS1 UK zeroes in on the technology’s retail benefits in a multichannel world.
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OpinionHarrods’ boss: Why retail, London and Britain need airport expansion
For the past 60 years British governments have not had an airport strategy and it is now clear there is vital need for expansion.
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OpinionComment: Dove’s tear-jerker ad engages with hard to reach male market
Happy belated Father’s Day to all dads. I hope your comedy socks survived their first wash. If not, there will be another pair next year.
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OpinionRetail surgery: How can I improve the returns process?
Although refunding items is never an ideal situation for retailers, having a convenient returns systems for consumers can be a blessing in disguise.
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OpinionComment: Has John Lewis signalled the end of free fulfilment?
Logistics, once seen as an essential but unglamorous part of retail, has in recent years become something of an industry poster child.
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OpinionComment: Why John Lewis had to end free click-and-collect for all
John Lewis is to charge for small click-and-collect orders, suggesting it is failing to persuade shoppers to spend on additional purchases.
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OpinionRetail surgery: How retailers can avoid the common glitches that happen at Christmas
Christmas may be months away but rigorous preparation for the period is essential – particularly in light of the popularity of Black Friday.
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OpinionComment: Inspire commitment in the workforce by promoting from within
When selecting new managers, look to your existing colleagues first – the grass is not always greener on the other side.
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OpinionRetail surgery: Ensuring compliance online with varying EU VAT regulations
Many retailers are exploring cross-border online sales as part of their expansion plans but face the challenge of adopting an overseas strategy.
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OpinionComment: Wilf Walsh sets off on a magic carpet ride as profits rise
Until his surprise appointment as Carpetright boss, former HMV man Wilf Walsh was more associated with Inspiral than inspiring carpets.