Opinion – Page 122
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OpinionBlog: 5,000 myHermes parcel shops around the country and counting
Mark Pettit, Hermes sales and marketing director, explains the benefits of its national network of parcel shops to support retailer fulfilment.
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OpinionRetail surgery: How to choose the right social media platform
How to choose the right social media platform
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OpinionBlog: A night to celebrate at the Hermes Retail Week Supply Chain Awards
The Hermes Retail Week Supply Chain Awards always unearth some impressive innovations, and this year’s event – which was held last night – was no exception.
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OpinionRetail surgery: Can retail staff benefit from zero-hour contracts?
Can retail staff benefit from zero-hour contracts?
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OpinionBlog: Guaranteeing the act of gift giving this Christmas
Hermes head of marketing Joanne Morley outlines how the company is guaranteeing the act of gift giving this Christmas.
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Opinion
Retail surgery: How to use technology to improve store layout
How can retailers use technology to improve store layout?
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OpinionInternational analysis: The beginning of the end for grocer A&P?
US grocer A&P, which belonged to German group Tengelmann until 2012, risks vanishing from the retail scene by the end of the year.
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OpinionRetailers should follow the customer service model of the leisure sector
Retailers need to think of themselves as service providers and proactively anticipate the needs of their customers, like the best hotels do.
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Opinion
Innovative people are as important as exciting new technology
It is easy to get excited about the latest tech innovations, but retailers need the right people and culture to deliver digital strategies.
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Opinion
Nick Bubb's verdict: JD Sports is on a roll and shows no signs of stopping
JD Sports has the backing of brands such as Nike and Adidas, and has created an impressive store environment. No wonder its profits soared.
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OpinionMorrisons is being deserted by investors but Potts could rekindle success
So far, the market hasn’t taken much to Morrisons’ newish chief executive David Potts’ ideas about turning around the grocer.
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OpinionComment: Retail lessons from Silicon Valley in open innovation
‘Open innovation’ is on the rise as retailers look outside their businesses for ideas on how they can innovate.
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OpinionComment: How Primark has become an international success
Primark’s chameleon-like ability to adapt to international surroundings marks out the value retailer as a force to be reckoned with.
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OpinionRFID blog: The best of the early adopters
A key part of understanding RFID is to look at examples and learnings from the companies that are already using this revolutionary technology.
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OpinionComment: A reality check for retailers on the challenges of the 'new normal'
For any retailer seeking to understand the business model of the future, it is vital to understand how shopper attitudes and behaviours are changing.
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OpinionApple integrating App Store onto TV set-top box will revolutionise ecommerce
One thing is for sure, the App Store-enabled fourth-generation Apple TV ecosystem will have a profound effect on the customer journey.
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OpinionComment: Ikea offers brilliant lessons in the detail of retail
My favourite retailer is Ikea. It such a successful business and it offers so much for companies to learn about focusing on details.
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OpinionComment: Primark’s impressive Boston store draws the crowds
Primark’s American invasion is under way and the retailer’s in-store design and competitive pricing looks set to make its mark on Boston.
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OpinionRetail surgery: How can retailers deal with extreme weather?
How can retailers deal with extreme weather?
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OpinionNick Bubb's verdict: Getting excited about wage rates and debtor levels?
Following Next’s half-year results, many retail bosses would be energised by the subjects of retail wage rates and credit account trends.